Helios

I want to share my recent experience so other residents are aware.
I was charged $550.75 for a “fire alarm system- NAC fault.” After reviewing the invoice, I noticed it listed multiple units and used general language stating that “residents” caused the issue, but it did not identify my unit or provide any proof that I was responsible.
I also confirmed there was no recorded fire alarm incident tied to my unit. Additionally, the fire alarm system components are not accessible to tenants, as they... are located within secured areas and building infrastructure.
Despite requesting clarification and documentation, no specific evidence has been provided showing that I caused the issue.
I recommend that residents carefully review any charges and request detailed documentation before accepting responsibility for system related fees.


UPDATE: As of 5/29/26
I am still dealing with an unresolved dispute regarding a fire alarm-related charge that was added to my account. I have repeatedly requested supporting documentation showing how management determined that my unit was responsible, but to date I have only been provided with a vendor invoice.
At the same time, I continue to receive balance due notices demanding payment. My concern is not just the charge itself, but the lack of transparency regarding the evidence used to support it.
In addition, residents have experienced numerous building-wide fire alarm activations over time, including alarms requiring fire department responses. These repeated incidents have disrupted residents' daily lives and raise questions about the overall condition of the alarm system.
I am simply asking for clear documentation and a fair review of the dispute. Until then, this matter remains unresolved. Read More

The staff is amazing very responsive and I love my apartment and the layout is great very spacious and cozy just wonderful but overall very quiet community

I’ve really enjoyed living here overall. The area is nice and convenient, and the leasing agents are always friendly and helpful. Maintenance is reliable and responds quickly, which I truly appreciate. The location is also a huge plus — it’s right by the highway and close to grocery stores, drug stores, hospitals, urgent care, and plenty of restaurants, making everyday life much easier.

My only complaint is the elevator situation which hasn’t been much of an issue lately. I really wish there... were two elevators because when the elevator is out of service, residents are forced to use the stairs. This can be especially difficult for families with children, elderly residents, and those with disabilities. Other than that, it’s been a good place to live. Read More

Very nice place to live with a very friendly and knowledgeable staff that tries to consider each residential issues as personal issues which to me makes the staff outstanding.

I am enjoying living here. I like the tall ceilings and windows. It is really nice being in new construction. Having that and wood floors has really helped settle my asthma some. Neighbors are quiet. People are friendly. Maintenance is quick and efficient. The office keeps us informed of any changes or notices via emails. The location is great. I can hop on the interstate easily to get wherever I need to go. My last apartment was located right near an interstate also and it is very convenient... being able to get somewhere quickly. Read More