Meridian Harbourview

The staff here are some of the most helpful and friendly I have ever met. They always respond quickly and organize nice events for the people who live here. Apartments are spacious and have excellent amenities!

I asked for the "corporate" contact to reach out to them directly and she has not provided any response. I am very disappointed with management--they really need customer service training. They are not promoting a positive/welcoming home experience for residents.

I live and work out of state and my project is in the area. My company pays a daily per diem that covers all living expenses. I pay my bills on-time & maintain an excellent credit score. I hate being late on anything. I setup bill-pay through my bank. Rent is due by the 5th, which I fully understood. Before Thanksgiving, I requested my bank to pay the Merididan Harbourview apartments rent for my 2-bedroom apartment by the 5th of December. This is my second month living in the apartment complex… and for whatever reason, my monthly rent payment did not make it to the management person that I had been working with all along. On December 6, I received an email from this individual informing me that I now own and additional $180, plus threats of additional attorney fees and possible eviction. I immediately picked up the phone and called this individual and she was as cold as a penguin on ice! I contacted my bank & explained the ridiculious late fee. My bank took full responsibility and attempted several times to contact this individual with no response from her. Dec. 8th, I setup a 3-way call to resolve the issue. Paid on website. Extreme penalty fee of $180 and all the threats associated with the attorney fees and threat of eviction. I received an another email from this lady stating that the request to remove the late fee was denied. I wonder if she even presented to the management team or not. I highly doubt it as she was so cold about the situation.
You know, life does happen to people that they have no control over. Where was an ounce of compassion and understanding that my bank is out of state and was delayed or lost in the mail? A simple call to reach out to me and say, sir, we haven't received your rent payment. I would have immediately addressed this situation to resolve this issue with payment. Even if it would have been through my credit card until this matter could have been sorted out.
My last overall assessment of the apartment complex is that there are excessive pigeon poop on stairs, security lights inside each building in stairs are not replaced promptly and was told that they have to order these lights, consider if you have anyone living above you that they do not have heavy foot steps, walls are thin and security gate is slow to open and has an annoying beeping each and every time someone comes in or out. Read More

Poor service overall. They do not make repairs to units in a timely manner. I have been waiting for a door repair for months. It takes repeated attempts to even get them to come look at maintenance requests. Problems with cable and internet and you must use their provider. They don't recycle.