The Boro

The management at Bolden has been terrible to deal with. My AC has been broken since April 2nd, 2026 and despite months passing, the issue still has not been properly resolved.

The only “solution” management has provided is an extremely loud window unit that barely cools the living room even when outdoor temperatures are only in the 80s. It doesn’t effectively cool the apartment, and the noise is so disruptive that it barely lets me sleep at night.

No meaningful urgency, and no adequate… short-term accommodation (like a credit or temporary accommodation) while this drags on. Going months without functioning AC especially with temperatures reaching into the 90s and 100s is unacceptable. I haven’t had a decent night’s sleep in months, and the lack of proper action from management has been incredibly frustrating and disappointing. Read More

I’ve been a resident at The Rise at the Boro for some time, and I wanted to leave an honest review.
Unfortunately, this property is very poorly managed and does not deliver on the “luxury” experience that is advertised, especially for the high rent we pay.
Major ongoing issues:

Elevators: Two out of the elevators have been down for nearly 3 months. During peak hours, the remaining elevators are often overcrowded (especially because the building is pet-friendly), and residents frequently… complain about the situation. The working elevators regularly get stuck on one floor, meaning there is effectively only one elevator servicing the entire building most of the time. The concierge does not seem to monitor or actively manage the elevators to keep them running efficiently.
Common areas: The lobby and mail room look shabby and poorly maintained. For a luxury building, the condition of the paint and finishes feels outdated and neglected.
Management and maintenance: There is a clear lack of leadership from both property management and the maintenance team. HVAC systems frequently malfunction and require resetting. We’ve experienced multiple instances with no water. A new property manager started recently but has been largely inaccessible, and after more than a month there has been very little improvement. Some maintenance staff and office personnel can be unapproachable, which makes residents hesitant to ask for assistance.

Overall, living here has become stressful due to these constant problems — especially when you’re trying to get to your car on time or deal with daily inconveniences. I cannot recommend this property to new or prospective residents unless you’re okay with ongoing frustration. Read More

I have lived at Rise for well over two (2) years. The entire time, and continuously after many complaints by many residents, across two (2) management Companies, many amenities continue to not work in the gym and common areas.

The entire 27th floor of Rise (common area) was flooded and horribly damaged before Christmas of last year. Nothing has been repaired on that floor 6 months later. I don't expect it to ever be fixed. Funny enough the leasing agents tell prospective tenants they are… "upgrading it" - absolute lie.

As a result of the flooding only one (1) elevator (out of five (5) worked for months. Then two (2) worked. Lines would queue to go up or down. None of the TVs can be controlled in any common area. Always told some issue with the cable boxes. Two (2) years later still issue with the cable boxes.

Gym equipment that doesn't work been sitting there for years, previous residents told me they didn't work for years before I got there.

Rise is very expensive, yet does very little to maintain the common areas. STAY FAR FAR AWAY! Read More

I had my vehicle stolen from the parking garage of this building 3 days ago. Because for the last few weeks the security gate for the entry has been broken (nonexistent). This allowed the thieves to drive in, break into my car, and drive away. There is also no security, despite paying a few thousand dollars for rent a month, I had my car stolen from an unsecured garage in a building with no security. The Property Manager has been slow to act, and not forceful enough in finding a solution. Other… than a "sorry" this happened, there has been no acknowledgement of the building's responsibility. Residents should also be aware that this is happening in the building. They have not sent out an email to alert resident to date. Read More