Chase Arbor

The apartment is so spacious and the people in the office are wonderful.

The team at Chase Arbor truly works hard to keep this community looking beautiful and running smoothly. The property is always well maintained, the grounds are clean, and the staff is professional, friendly, and responsive. You can tell they genuinely care about both the residents and the community as a whole. It’s refreshing to see a team that takes so much pride in their work and consistently goes above and beyond.

They never do walk arounds to check on the how dirty the area is. Trash cans over flow every weekend because they stop coming on the weekends. There has been blinking lights on the side of the apartments for over 6 months now. If you can’t fix it wouldn’t it be smart to just take the bulbs out it’s not like there is street lamps in the parking lots. There has been a big screen tv in the grass for over 7 months now but no one would know because the lawnmowers don’t care to pick it up while... residents pay to keep the grounds clean. Do office workers even survey the area beside the fake apartment they show off to future mad residents? Read More

Move in day was horrible, I got my keys when I was 5 months pregnant. Walked in and the apartment was literally just finished being painted, so I couldn’t even try moving in until almost a week later when the fumes weren’t as bad. There was water damage to the ceiling throughout and the apartment was absolutely disgusting. I was finding dog food and beer caps and bottles throughout.

Charged me $50 a month for 6 months for “not having renters insurance”, I had called the leasing office several... times (leaving voicemails because they never answer), sent them my proof of insurance, my insurance company had even called to confirm AND I contacted corporate and the issues was never resolved. Apparently I wasn’t the only resident that had this issue.

Less than a month after moving out I got a bill from a collections agency on behalf of Chase Arbor for a “past due amount” that Chase Arbor not once notified me of and wasn’t even available online.

I’ve lived here twice now, once when it was under JRK and again under current management, and this experience was absolutely horrible. Amenities are run down, customer service is nonexistent, and business practices are less than professional. Read More

This place needs to be shut down completely. Unit has black mold and mildew everywhere, damages done by previous tenants are being charged, management is never available — their resident relations is a joke … do not waste your time here. They don’t even deserve a 1 star review.