Springwoods at Lake Ridge

I wouldn't recommend this place to my worst enemy. I spent HUNDREDS of dollars having professionals clean my unit after I moved out and these scammers STILL took my entire deposit. They made up charges so that the final total came to $0 including charges from the month AFTER my lease was up. I was repeatedly charged for a second parking space when I only had one car. Not to mention the awful people they had moving in there. I dealt with nonstop banging and loud music for months and nothing was… done after filing several complaints. I dealt with serious rodent issues and people smoking various substances and it coming through the vents. The hot water heater above me burst and my unit was unlivable for WEEKS and instead of moving me or offering me a hotel room, they told me I could go to a hotel on my own dime and the insurance MIGHT reimburse me. I loved living here at first, but it progressively got worse toward the end. Moving out was one of my best decisions ever. Read More

Last night our A/C unit completely broke down and we had to sleep in an 80°F shoe-box apartment all night. My mother in law was staying over, she has hot flashes. It got so bad we actually had to send her home early. Mind you she traveled 4 hours just to see us, so her early departure was extremely frustrating. My poor cat was panting and meowing all night which broke my heart. I don't normally go online to complain, but the fact we've had over 25+ maintenance issues in a year's time is… absolutely infuriating.... At the rate we pay, you'd expect a WHOLE lot better. It's really disappointing and, in this instance, it's dangerous to me and my family's wellbeing. I will say that Tino - the maintenance guy for Springwoods - has been considerably helpful but some things are out of his control. Management needs to step up and make sure EVERY unit is up-to-date and their residents are not in a long term suffering state...

I would be willing to revise my review IF we could have a conversation with one of the property managers. There has to be SOME kind of resolution... Just takes one employee to make an effort. Unfortunately, I don't have high hopes for this to actually happen and I'll most likely continue to have things break down in my apartment until move out.... And then at move out, just like everyone else has said, my 500$ deposit will be unjustly yanked from me in order for them to get my unit ready for the next victim. I've lost complete faith in this apartment complex and cannot wait to move, sadly to say. This was me and my partners first apartment TOGETHER.... It was supposed to be a beautiful experience, but living here has actually hurt our relationship because neither of us is happy. Read More

Horrible move out process, do not plan on getting any of your security deposit back. I was charged for fees such as month to month and utilities from the previous time frame dating back as far as May, when I moved out in August. All at once in Aug, it was taken from the security deposit. I was charged additional "rent" after rent was due which lead to me having a late fee on my account which was later credited back to my account and I was not made aware of it. They also proceeded to use that… credit amount and my deposit to charge for painting. The apartment was given back in the same condition it was received. The maintenance walkthrough only showed that I would have to pay for general cleaning. However, they still charged me close to 300 for painting. Just skip this place altogether and find a better place to rent from.
There are also several safety issues with fencing area, children and suspicious men walk and jump the fence to the neighboring neighborhood at all times of the day and night. The parking lot is constantly full of trash, my vehicle was vandalized by having the gas tank open while I was away on business travel. I came home numerous times to teenagers gambling in the parking lot until someone calls the police. Perhaps in the past, this was a good area to rent from, but I can strongly say based on experience, If your expectations are low or if you are desperate for an apartment at a low price and willing to forfeit your security deposit indefinitely than by all means sign up for a place here! Read More