7/31/25
Lot of basic servicing takes forever to be fixed
There are two elevators in the building
At least one elevator has been down for the past 3+ months with ~2 weeks in between where both elevators were down and people had to take the stairs. Trash chute was down for a month as well. They added a charge during prime day week and the next that there will be a $3 a day package holding fee per package and this was added with barely a notice of 2 days
Review from Apartments.com
Property Manager at Elan Redmond responded to this review
We appreciate your review and this opportunity to connect with you. Please know that our priority is your comfort, and we strive to provide amenities and services that meet your needs. We hope you will contact us directly at elanredmond@berkshireresi... .com to discuss your feedback about the elevators, trash chute, and package holding fee. Thank you for this opportunity to address your concerns and boost your satisfaction.