5/30/25
Serious safety and quality issues
Beware – Serious Safety & Quality Issues
I’ve had a truly horrible experience living here. The elevator has crashed twice while I was inside, the first time was scary, but the second time was traumatic. I was sore for days and now avoid the elevators altogether out of fear. This is a serious safety concern that hasn’t been addressed properly.
The walls are paper thin. You can hear everything from your neighbors, including very personal conversations. We had to buy a white noise machine just to... sleep. On top of that, the hallways echo with people running, and it genuinely sounds like they’re inside your unit.
There’s a persistent awful smell coming from the pipes. Plus, they hit you with hidden fees for common area bills that were never disclosed during signing.
I regret moving in. I could go on and on, but the elevator incidents alone should be enough to make anyone think twice
Review from Apartments.com
Property Manager at The Piper responded to this review
We take safety and resident concerns seriously and investigate any elevator incidents in coordination with our service provider to ensure all systems meet required safety standards. Noise and odor issues can vary by unit and are being reviewed by our... maintenance team to identify solutions where needed. As for billing, all shared utility costs are outlined in the lease agreement, but we understand how this may feel unclear and are working to improve communication during the leasing process. We understand your concerns and encourage you to reach out to the leasing office so we can assist you directly and address any unresolved issues. Resident safety and comfort remain a top priority at The Piper. - The Piper Team