7/17/24
Staffs attitudes are the WORSE!!!!! DO NOT RENT HERE!!!!
By the time we moved in, the apartment had a lot of broken parts and missing a drawer. We barely got to the leasing office a lot before we moved out and the leasing office people are incredibly rude, I called multiple times to check on my move out process and the deductible money, there were two person picked up the phone calls and can't believe both of them were so rude and impatient! Yelled at me saying " I already told you..." even before I asked my questions?!!! ( I just gave them my... apartment number so they recognized me) My sister called before too but didn't get the answers ( that's true, you dont get much information before their bad attitudes kick you out of the conversation) it just feels terrible and feel like I'm paying for them to throw their attitude to me. I was being very polite and trying to be clear and short, they just don't even want to listen to your questions and don't even mention helping you. They DON'T EVEN HAVE A REPORT PAGE ON THERE WEBSITE I GUESS THATS WHY!!!!!!!! The worse place I've ever lived, don't rent here
Review from Apartments.com
Property Manager at The Windsor responded to this review
Hi User, we're truly sorry to hear about your experience. We strive to provide excellent service to our residents and it's clear we missed the mark in your case. We'd appreciate the opportunity to discuss your concerns further. Please reach out to us... at pm.thewindsor@avenue5apt.com or call us at 1 425-277-1930.














