Autumn Chase

The management staff truly does not care about its Residents. They are completely unavailable to discuss issues with. They are never in the leasing office and do not return voice mails or emails. I would not recommend anyone choose this complex as their home. In addition to the poor management, the complex is unkempt and maintenance requests take weeks to resolve. Horrible property, you get what you B pay for at Autumn Chase.

This place is untrustworthy, nowhere to park, unstable. I deeply regret moving here.

Autumn Chase apartment complex and Vancouver, Washington has got to be the worst apartment experience application ever. I have a plied Autumn Chase early July and was working with the girls in the office for about three months with my section 8 was never approved for an apartment I never received a letter of intent but still provided a $300 to hold the unit of my choice that I was going to be qualified for and I had to wait 21 days for collection agency to populate a receipt because I have paid... $5000 to a collection agency in Tampa Florida and then after further extensive research they say that I was still denied after the third attempt of application process and then they would give me back my $300 hold the unit fee check in which I was never approved for in the first place but yet they said I had 72 hours to confirm that I still wanted the unit or I had would have to basically forfeit my $300 the worst experience ever and then The complex That said that I owed money decided to take me in in full arms without a rental history. Don’t ever apply at autumn Chase because their communication is very very poor I wouldn’t suggest it to the worst of my enemy. Read More

One of the girl working there gave an attitude after we decided to cancel. How embarrassing. I’m sorry that we found a better place, but if you show that kind of professionalism, you would be working at a front desk forever. Good luck in your future!

I actually have never reviewed something online, but wanted to make sure people could see what my family went through. I will try to make this short and to the point. To start, we had damage in our apartment that never got fixed. Second, we had constant maintenance issues that Autumn would take their time on fixing. On top of that, the guy that would normally repair these items had no clue what he was doing, we even had electrical items hooked up wrong, that actually ended up being a fire... hazard! My wife had brought this incident to the offices attention, which then my wife was continually stared down by this maintenance man every time he saw her on the property. Autumn does not enforce the dog policy and the service dog excuse is not why there are so many dogs on property. My wife was actually attacked by our neighbors dog that was not suppose to be on the premises, which ended up being five thousand dollars in medical bills. Safety is a huge problem at this complex in so many ways, we have had drug attics hanging by my daughters window at night, drug dealer situations in the park area, and not to forget, constant prostitution from the motels nearby. If you have any concern for your safety and your families safety, I would definitely reconsider Autumn Chase apartments. And to end our stay at Autumn Chase, the assistant manager made sure and gave us a huge six hundred dollar plus bill after telling me if I patched the picture holes we wouldn't get charged anything. After venting some of my frustrations to this assistant manager without any vulgar language etc, she just flipped out and told me to leave. I tried to call the manager to speak with him and she constantly would hang the phone up so I could not speak with him. This is the most unprofessional and unsafe complex I have lived in. Read More