1/14/26
Terrible place
Terrible experience. This apartment complex is full of hidden and excessive fees that were never clearly explained upfront. Every month there seems to be a new charge, and management is unwilling to explain or take responsibility. The staff is unprofessional, unresponsive, and often rude when you try to get help. Maintenance requests take forever or are ignored entirely. Overall, this place is overpriced, poorly managed, and incredibly frustrating to live in. I would not recommend this apartment... to anyone.
Review from Apartments.com
Property Manager at The Collins Luxury Apartments responded to this review
Thank you for sharing your feedback. We understand how frustrating unexpected changes can feel and appreciate the opportunity to clarify.
All fees are clearly disclosed on our website, listing platforms. Utility charges are set by third-party... providers and may fluctuate, which is unfortunately outside of our control. That said, we truly regret that this caused frustration and that your experience did not meet expectations.
We value our residents and are always open to conversation. Please feel free to reach out to the management office if you’d like to discuss this further.












