7/11/25
Keep Looking
When I moved in, the people in the office greeted me by name and with a smile. They were super friendly and helpful. There were changes in office staff/management during my residency, and my experience went downhill. I will not miss having to ask multiple times for the same thing before a request is addressed, searching about 10 minutes in the package room each time one was delivered before finding mine, and being inundated with the smell of weed in the elevator and on the patio. I was issued... noise violations because my downstairs neighbor could hear me walking when I was getting ready in the mornings or getting home from working in a hospital during “quiet hours.” I was also charged hundreds of dollars on move out ($600 to repaint my entire 2-bedroom unit for a few scratches/smudges from furniture, curtains, etc). I recommend against choosing this apartment complex.
Review from Apartments.com
Property Manager at The Collins Luxury Apartments responded to this review
We apologize for the negative experiences you had with our service, package room, and noise violations. Thank you for your feedback, and we encourage you to contact us directly to discuss this matter further.