The Venue on Camelback Apartments

Literally from the moment I showed up to pay my deposit and get my keys there were problems, so many that I kept a note in my phone of them. We didn’t have access to our mailboxes for the first 5 months of living there; the hot tub was boarded over the ENTIRE time I lived there with nothing EVER being said about it; lost count of how many cockroaches I killed in my unit; the first 100 days there the “AC” went out twice and the water was shut off an average of once every 9 days often with zero… warning; the constant water shut offs (again, usually with no warning) continued the entire time I lived there; the WiFi very frequently went down; laundry room had half the machines broken at any given time and often small puddles throughout; when the chiller/boiler system was switched over to boiler for the winter, even with my thermostat turned OFF and windows open constantly, my unit was minimum 80 degrees with no relief. They also once entered my unit with just a voicemail left 4 minutes before saying something about a vendor needing to enter, when I called complaining about the sudden entry they vaguely said it was an emergency, didn’t tell me WHAT the emergency was until I specifically asked for a written email explanation. Then they a few times sent everyone a note about an “upcoming inspection” with a day and time range only to never actually enter and then do it again 2 months later. I have NEVER paid to end a lease early before until this place and once I left, my mental health immediately improved. Save yourself the hassle and don’t move here unless you really have NO other option. Read More

Staff is so sweet, maintenance & administrative. They are very accommodating, are on top of it if you need anything. Neighbors are all so nice too, just a lot of good people & positive vibes. Everyone always has a smile on their face. Great location

They charged me 400 for pet rent when I moved out. I don't have any pets. The only animal that shed in that apartment is me. I argued with them and they said they have photographic proof. I am wondering which apartment they switched for mine. I took pictures too, and zero pets

Don't waste your time too.

Tried to rent a unit today listed available soon. after my money was taken and application filled out, a leasing agent said it wouldn't be available for another 3 weeks after I took a tour and chose to proceed. Later found out another of the same unit would become available sooner, yet still only suggested a unit on another floor which I was clear I was not interested in, but it was not offered as a solution. Now I'm out my background check fee of $50+tax and left… with a hard inquiry on my credit. Letting a potential resident know these time infractions were possibilities could have saved a negative review. Do better. Read More