Desert Horizon

Avoid this community at any cost.Worst maintenance.They never take emergency requests.Poor appliances.More maintennce cost.We lived for 3 years and it was horrible.

I will give it a 2 star because there were a few things about the unit itself I enjoyed but for the most part, I did not enjoy living here. My biggest complaint would be the big cockroaches we had throughout the year. The walls are paper thin and you hear absolutely everything. I heard my neighbor snore every night for 15 months. If you had a maintenance request, it would take them a very long time to take care of it. There was one time I called and put in a request. Nobody came for 3 days so I… called to see when they could come, they said "there's no request on file" and they put in another request over the phone, 3 days passed and no one came. I called and they said there was no request on file and that I should have put one in online to avoid it getting lost (even though their worker said twice that my request was put in!). Finally they came the next day and I will say the maintenance man was quite nice, but the experience trying to get them to send him was ridiculous. The pool near my unit was always too filthy to swim in. The toilets grow lots of mold every couple of days. The parking situation is absolutely horrible. And when you move out, you can forget about your deposit. They give you a massive, detailed cleaning list. We spent hours and hours deep cleaning and were still charged a cleaning fee. We not only didn't get any of our $400 deposit back, but they tacked on so many fees that we owed $145. Don't move here. I moved into a new place and it is a night and day difference! In my new place the staff is so friendly and professional, things get done so quickly and efficiently, and the grounds are maintained beautifully! So keep looking. I never realized how refreshing it would be to get out of desert horizon! Read More

I have been living in Desert Horizon apartments from past 5 years. It is a nice community to live in, everything is nearby.
But, ever since the management has changed couple of years ago the maintenance of the apartments has taken a toll. They use mediocre products to repair stuff. They ask money for every little thing to repair. The leasing office employees do not care about the residents and disrespect us in every which way.

Any person who is looking for a new apartment to lease, I would… think twice before signing up. Although things look good from the outside but once you move in you will struggle with the maintenance every single day. Read More

This is the worst managed community I have ever lived in states. I was in three different states before coming to AZ
and never received statement with unusual charges while moving out. I lived in this community for just 8 months and moved to other state Paid $350 deposit while signing lease agreement and on top of that I have been asked to pay extra $193 bucks for the charges like heavy food smell(should not cook food), touch-up paint and other charges for no reason. I checked with 5 people who… moved out before me and all of them have similar charges for no reason.I don't recommend this community at all and construction itself very delicate.People who live in 1st floor can clear hear voice of people living ground floor and vice versa. At first they will less quote and while moving out, management will charge without any Read More