Skywater at Tempe Town Lake Apartments

Great location, unprofessional staff. Was not a pleasant experience due to managements attitude.

I've lived from coast to coast, and have never written a review of any sorts before, but living at Skywater was, by far, my worst experience as a renter. After living in an apartment there for just over a couple of months, and addressing my concerns several times with the management department, I had to terminate my lease and move for the safety and comfort of myself and my young son. And that was just coming from the very aggressive neighbor. The apartment itself needed ongoing repairs the... entire first month I was living in it. And it consistently needed repairs until the day I moved out, which I normally repaired myself. The maintenance staff all were nice, though, I will say. But all the repairs the apartment needed were nothing compared to how uncomfortable it became when it no longer felt safe. And I definitely would have moved out even sooner than I did, if it weren't for the early termination fee that I had to factor into my current cost of living in order to live someplace where I feel that I can raise my son. Read More

skywater is a beautiful property with amazing view of tempe lake maintenance team and office staff are great and friendly

Despite the influx of seemingly positive reviews recently, I suspect these may be influenced by the new management’s efforts to artificially boost their ratings. As a current resident, I can confidently say that significant problems persist, and any claims of improvement are greatly exaggerated.

**Property Conditions:**
The upkeep of the property is noticeably poor. Most amenities are either broken or in dismal condition. They eliminated our package concierge, so now you have to pay $22 a month... for Fetch. Not only is this inconvenient, but it also speaks volumes about the management's neglect.

**Resident Conduct:**
The behavior of many residents is concerning. There is a constant presence of noise from parties and the smell of marijuana and cigarette smoke permeates the building, even finding its way into apartments through connected vents. This has created an environment that feels neither clean nor safe. And calling to security and reporting these issues goes nowhere.

**Maintenance and Cleanliness:**
The common areas are especially neglected. Hallways frequently have pet waste, and the trash rooms are often so overflowing that they're inaccessible. Roaches have become a common sight as well, contributing to the unhygienic conditions of the building.

**Noise Issues:**
The apartments suffer from very thin walls, exacerbating the noise problem. Privacy is minimal, and the quality of life is significantly affected by the noise from neighboring apartments.

**Management Practices:**
It is apparent that the management is desperate to improve their image, they are now compensating residents to bring to convince prospective tenants to move in. This practice seems unethical and is a temporary solution to a deeper, systemic problem.

**Final Thought:**
If you are considering moving to this location, I strongly advise looking at other options in Tempe. There are far better living conditions available where the management genuinely cares about their residents and the quality of their properties. Read More

I highly recommend you look elsewhere for an apartment near Tempe Town Lake. This will be my first negative review of an apartment complex. First, be prepared to be pressured into signing paperwork the day you show up to walk the facility. On multiple occasions, while waiting to speak with office management, I observed the first-time walk-ins pressured into signing the paperwork in the guise of one-time offer deals as long as you signed same-day.
Second, the facility has a serious German Roach... infestation in their garbage refuse and living areas that they are simply incapable of handling. The previous ownership mishandled their pest control in the months leading up to the ownership change and current ownership has been unable to resolve the situation over a year and a half later.
Third, be prepared for noisy neighbors and smelly elevators and hallways. There seem to always be dogs barking, getting into the courtyard without a leash, getting into the pools, and pooping/peeing in the elevators and hallways. Take a short walk of the entire courtyard while on the premises and I am sure you will see what I (and other reviewers) mean.
Fourth, be prepared for inconsistent communication from the front office the moment you sign your lease. We had a difficult time handling our move-out process with constant miscommunication on move-out costs/cleaning fees. I know that someone from the front office WILL respond to this post stating something to the effect of it being in our lease agreement, but the problem is that regardless of how well you clean your apartment, you will be charged the full amount for the apartment cleaning fee ($190 plus tax) and the carpet cleaning fee ($85 plus tax) if you do not pay a professional to do it for you (with a receipt on hand). We spent the entire day before moving out wiping down and cleaning the apartment, only to still be charged the full amount. I implore you to read other reviews to get a full understanding of what you will be getting into before you schedule a walk-in tour. Read More