12/23/25
Proceed with caution.
Applied to Terrano Apartments (managed by Greystar) and paid a $250 application deposit. Our application was denied, we never signed a lease, and we never moved in.
Instead of returning the deposit, they kept the $250 and somehow issued a $100 “move-out” charge for a unit we never occupied. You can’t move out of a place you never moved into.
Multiple attempts to resolve this with the leasing office went nowhere. No clear explanation, no correction, no refund — just silence and improper billing... .
This shows extremely poor administration and accountability. If this is how they handle people before you even become a tenant, imagine dealing with them after you move in.
Review from Apartments.com
















