WATERFORD PLACE

Make sure you document how clean the place is. We moved within the apartment twice and wasn't charged a cleaning fee bc we left the place completely spotless. When we moved out of our 3 br same thing, we left it completely spotless (even hired a separate cleaner to go above and beyond) and they charged us a $500 cleaning fee. Robin is a horrible manager.

I lived at Waterford on Lake Natoma Drive in Folsom for just over six years and feel super lucky that I was able to stay in such a great place for so long. Some features I enjoyed especially:

• Exceptionally well-planned floor layout, maximizing the 750 sq foot space for a 1-bedroom apartment. Other apartments, townhouses, and single-family homes I’ve seen may be technically bigger but feel smaller since the space is not as well laid out as Waterford’s units. I lived in the “Vista.”
• Ample... closet and storage space, including a coat closet, kitchen cabinets and wide kitchen drawers, bonus floor-to-ceiling hallway storage and a walk-in closet in the bedroom
• Quiet in-unit washer and dyer. The appliances are silent, so you can do laundry and sleep at the same time.
• Heavy-duty secure metal front door and double-paned windows that block outside noise fairly well
• Two pools, a hot tub, a sauna, and two gyms (one for cardio, one for weights)
• Lack of annoying rules like “No Decorations.” I decorated year-round (wreaths on the door, flowers on the porch) but kept my walkway clear and never had an issue with being told to take stuff down.
• Location: Easy access to highway 50 but not so close that you get the car exhaust and noise. Restaurants, nail salons, and massage all within walking distance, not mention well-maintained sidewalks and nature trails
• Responsive maintenance staff, perhaps the biggest plus off all. From a broken lock to a leaky dishwasher, service was always competent and fast. On-staff cost-included maintenance will probably be the biggest thing that people going from Waterford to home ownership will probably miss.

In a rental world where property managers can make life rough for tenants, chose Waterford for a wonderful Folsom apartment living experience.
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Poor design, old out dated appliances, toilet flush will never be good enough to clear your poop.
Then there is ongoing an issue with Prostitution and Drugs. This also brings police to the complex lot more than other places.
If you have service request, don't assume that they will pay attention. They don't care. I lived at building 14.

Just don't live here.

I have lived here for almost two years and I can’t wait to move. The staff here is awful, they are lazy and unfriendly. It takes several attempts to get them to take care of complaints, concerns or maintenance requests. They act as though they can’t be bothered. These are luxury apartments that cost the same as a mortgage, but yet the staff treats tenants as if we are nothing but a nuisance. I wouldn’t never recommend this community to anyone. The staff here is the worst, don’t ever expect... anything to get taken care of unless you contact them repeatedly, then maybe it will take about a week or longer. Spend your hard earned money where the staff actually cares! Read More

Staff is very Rude. They never treat residents well.These days so many bikes ?? stolen from our society but they r not doing anything.They said we can not do anything don’t put your bike in the patio .