The Brand

I wish so badly i could end my lease early. They raise the prices while the quality of the place has gone down drastically. Upon looking at the other luxury apartments in the area, they are slightly cheaper with much better upkeep than this place.

Anything that breaks gets taken months to repair. My friend who lives in the Altana building pays less than me for a much nicer unit and amenities that are kept well. Anything that gets broken there is fixed instantly. The Brand, on the other hand,… takes months to repair anything.

This place has dog waste everywhere, dirty hallways, dirty elevators, dirty parking garage. Dog urine absolutely everywhere. The hallway floors were ripped up because of the stench and replaced with cardboard and it has been almost two months like this with no new flooring. It's literally dirty cardboard on the floor. It's so embarrassing to bring any guests. I email the leasing office regarding this and they aren't able to provide an actual date when we will be getting flooring. Also the garage gate to the parking garage is almost always broken so your cars are not in a secure garage and anyone can gain access to the apartment by entering through the garage. It's insane considering what we're paying to have horrible upkeep. In addition the hallways always smell like weed or cigarettes. Save yourself the pain and don't move here. I am counting down the days till our lease ends because they want 3x the rent to end the lease. It feels horrible paying these people so much money for a place that they couldn't care less about basic upkeep. Read More

We have lived here for nearly a year and desperately trying to leave. The management is terrible. The nickel and dime you to death, nothing is properly maintained, the garage door is constantly broken which means people can come in and break into cars, the package/mailroom is a joke. They pile dozens and dozens of packages up and the tenants have to sort through them. The street noise from cars with obnoxious mufflers permeates every apartment. Preserve your soul and don’t move here

I’ve been living here for 3 years and they have terrible security. They won’t even spend money on cameras for the parking garage! I have been robbed twice! Once my car was broken in to while in the garage and once my storage unit was broken into. They stole much of my equipment and personal items that I need for my work. The management has done nothing and they didn’t even really want to talk to me about it. This all happened in the middle of the day and they had no security staff on site. The… gate for the garage is often broken and left open for anyone to enter. The cost of rent is way too high for the bad service they provide. This is a residential building but often times random people that don’t live here will wander in and shoot films and do whatever they want. This is not a place that makes you feel safe and secure. Read More