7/28/25
Verified Renter
Residents complain to each other because management never responds with any solutions.
Review from Apartments.com
Property Manager at MODA at Monrovia Station responded to this review
Thank you for bringing this to our attention. We sincerely regret to hear that you feel concerns have gone unaddressed and that residents have felt the need to turn to one another for support in the absence of timely responses from management... .
Please know that this is not the experience we strive to provide. We are committed to maintaining open, transparent communication and ensuring all residents feel heard and supported. I will personally follow up with the management team to ensure any outstanding concerns are being reviewed and addressed appropriately.
Your feedback is valued and will be used to help improve our responsiveness and service. If there is a specific issue you are currently experiencing, I encourage you to reach out directly so we can work toward a resolution.
Thank you again for sharing your concerns, and for your patience as we work to improve.