Paseos at Montclair North

The complex itself is nice. Loved living here as far as the apartment, amenities and grounds. However, the managements is AWFUL. After I moved out they neglected to forward my final bill. The account was sent to collections and I got the letter from the collection agency 8 months later. That's the only reason I knew I owed any money. When I got the letter I called to see what had happened since I never got anything saying I owed till I got the collections letter. It took two weeks for anyone to... call me back. This was typical of my entire time at the apartments. It was almost impossible to get ahold of management, in fact they never even preformed the move out inspection because I could never get ahold of them, even when I went to the office. It always said out of office. So I moved out without one. Eventually I got ahold of them about the collections letter. I was told the final bill was forwarded to the address provided. But I know it never was, I never got it. Eventually after weeks of back and forth of them telling me they sent it, I got a call telling me they discovered that it was "revised" and never mailed to me. I asked if they could please remove my collections from the agency. I was told they would. Another few weeks later I received an email saying they couldn't revoke it since they sent the bill to my forwarding address. This was AFTER admitting they didn't send it. Management is absolutely incompetent and uncaring about tenants. Now I have a ding on my credit that won't go away for years. It's all their fault. Unbelievable how inept they are. Read More

All the amenities are in a state of dis-repair and are subject to month long closures. Management actively tries to make what they offer as difficult to use as possible. Every neighbor I know is pissed at management. The aggregate apartments.com score is clearly paid off because a cursory look at the individual ratings should average out to like 2 stars.

The neighbors that live here are extremely rude, constantly blocking other people's garages and getting into fights with you when you ask them to move so you can park. They have extremely loud cars that wake you up at 2 AM. The walls are paper-thin and you can hear your neighbors going up and down their stairs at any time of day and night. Parking sucks, never available for guests. Management never picks up the phone, and uses COVID as an excuse to essentially never staff the leasing office. The... appliances included in the apartment barely work, we had to toss out $300 worth of food just because their freezer broke and spoiled all the food. It's been a horrible 6 months at these apartments. Read More

After weeks of searching and stressing to find the prefect apartment and apartment complex for my family to call home, I almost gave up. Not only thinking, started to believe it was impossible.
I focused on: move-in costs, monthly rent amount, size, location, community amenities, and a great leasing staff.
Then I came across Paseos at Montclair North, I called and made an appointment to view an apartment with Joshua. On the way there I told myself, I may have to settle for... something less.
Bothered and tired we walked into the leasing office at Paseos Montclair, immediately greeted by Joshua! After sharing with Joshua as I shared above, he smiled!! That smile made my feel relieved of all negative feelings that I had walking into his office.

Joshua, thank you for everything! This is a stressful choice for one to make, everything I was focused on was beautifully met.

Thank you Read More

they will lie to you about everything!!!!
if you move there, take videos, picture or before and after..

you will not get any deposit back, even if you stay there for 1 month.. we lived there for 3 months, hardly being at home and we didn't even have furniture, or even a picture on the wall, and they still charged us 180.00 to paint the entire apartment.
they expect you to hire a professional cleaners at the end when you leave the place, because I cleaned the apartment better than I received... it and they said we need to see receipts that was done professionally...

They claim they will paint the kitchen cabinets: Cheap Ikea wood that cannot be painted. I hardly used the cabinet because I was never home!!! they were in worse shape when I got them, I had to clean them!!! they charged us 200 dollars for that..
please find another place, they will scam you.

I am a professional, I have rented for the past 8 years, the nature of my job I have moved 7 times and lived in 7 apartment and houses and never seen such scam, I always got at least 85% of my deposit back, this time I got less than 20 percent!!! I just don't have time or energy to talk to them.. Read More