The Marquee Apartments

The Marquee team members are very helpful and friendly. They always do their best to make sure that any of my questions or concerns are important to them. Even in the after hours they have a great maintenance team available if there's any issues that may need attention. Thank you so much for everything you do!

A one star rating is too high, in my opinion. I don't think I have ever lived in a worse apartment complex. The conditions are horrible and the management team couldn't care less.

I had basically every problem imaginable for the 10 months living here. I had rats, I had roaches, I had mold, my door wasn't sealed properly so I would get a puddle in my kitchen during this year's rain storms.

Thankfully the management team was so helpful in resolving these issues! Just kidding! When I realized I… had rats, they took DAYS to get back to me despite me calling/emailing/physically going to the leasing office. When a property manager FINALLY reached out they suggested I was letting the rats in because I was leaving my door open too long when entering my unit...I caught a rat the size of a shoe, I think I would notice if it scurried past my feet.

This one isn't management's fault per say, but the parking situation is HORRIBLE. It makes ZERO sense. There are a lot of empty reserved spots, but apparently there is a waiting list to get an assigned parking spot? And for the spots you are allowed to park in, no one seemingly knows how to properly park. I think a pre-requisite to living here is that you can't know how to park in a straight line.

Also when moving out maintenance or the leasing office decided to take my cleaning supplies the night before my lease was up, then decided to take a cleaning fee out of my security deposit. Their audacity is HIGH. They also mailed my deposit to the apartment I was MOVING OUT OF. And management didn't even realize this was the case. I had to threaten to take them to small claims court after a month for them to even try to help me find it. I would not be shocked if the everyone working in the leasing office filled out their applications in crayon. Absolutely useless.

Terrible, awful, horrible. Read More

If you choose to purchase your own rent insurance instead of going with the more expensive rent insurance that they offer by default, you will have problems when you renew annually. They do not have a means of you providing them with your renewal information and since no one answers the phone when you call, you may leave it on their voicemail and send it via contact us in the portal. But that does not stop them from wrongly charging you for "not having insurance". In the past they have refunded… me, but now that I have moved out, they refuse to and deducted it from my deposit.

Then they also deduct from my security deposit for unfinished work that they performed last year to relocate the toilet paper holder. At the time they told me that they will be back to paint the spot but they never returned. On my recently moving out they deducted from my security deposit for "partial painting".

This is the most unethical rental company that I have ever dealt with and if you want to avoid unjustified deductions from your security deposit when you leave, you would do best to find another place to rent. Read More

NEVER EVER MOVE HERE. My safety has been in jeporady 3 times within 2 weeks of someome trying to break into my place and have informed corporate and the property manager and there is no sense of urgency. This place is not safe for residents and they do not take the safety of residents seriously. If I want to transfer units I have to pay a fee and pay the rent for the next spot which is more expensive than the spot I'm in now.