8/24/25
Verified Renter
Security here is very poor. Car tires are stolen at night, and nothing has been done even after residents requested cameras and better security. My car tires were stolen recently, and I had to spend $4,700 to replace them. Management must take this issue seriously. I am writing to express my serious concern regarding the ongoing security problems in our community. Unfortunately, the theft of car tires has become a major issue, happening repeatedly during the night. This clearly shows that there... is no effective security or monitoring system in place.
Despite several suggestions from residents, such as installing security cameras around the community and ensuring that gates are properly locked, no effective action has been taken so far. A few nights ago, my own car tires were stolen, which forced me to spend $4,700 on new tires and wheels.
This is not only my personal problem but an issue affecting many residents. Therefore, I strongly request that the management take serious and immediate measures to improve community security and protect residents’ property.
Thank you for your attention to this urgent matter. I look forward to seeing prompt and effective action taken.
Review from Apartments.com
Property Manager at The Preserve at Creekside responded to this review
We’d like to apologize for the negative experience you had with us. We’ve taken your feedback and will work hard to implement needed changes. We'd love to make things right! Please reach out to us at your earliest convenience.