Park Kiely

We moved in right before the property was transferred from Greystar to liveamc, and ended up in a confusing mess that resulted in us not having access to a copy of our lease for weeks! This made it so we couldn’t get our mailbox from USPS, and not having access to my partners medication which was mailed.

We went to the office to ask for the lease and would get different answers repeatedly until they finally gave us a copy weeks after we moved in, which wasn’t even the full copy with all our... signatures. In the end, we only got our full lease copy with executed signatures after we asked to terminate our lease. Looks like they had it conveniently after all. Great job liveamc, I’m glad you guys are charging us 2 months lease termination fee even after my partner wasn’t able to get her MEDICATION from the mailbox FOR WEEKS due to the management’s failures.

And the issues don’t just stop there. We got a parking spot right next to the fence of the gate, which had reduced space which made it very hard to get out due to our larger suv. We requested management multiple times to change, and of course, nothing happened. In fact one time they told me to move my car to one of the empty spots, and I blindingly followed their instructions. Guess what? My car was almost towed! I had to tell security who was trying to tow my car that management told me to move the car, which they lied by saying they never said anything to me and even tried blaming me for.

You thought that’s it? The floors of our apartment are messed up, which we alerted to management in the beginning of our lease, but it took until I contacted the regional manager to actually get a response.. 2-3 months later. And despite the regional manager saying they will do something, no one has done anything still

Oh and I hope you don’t mind cockroaches by the way, or the fact that the garage door to the supposed safe community is always open in some units, and no one bothers to fix them.

These issues all happened in the span of 3 months, so I can’t imagine living at this property any longer. Read More

Terrible management – do not recommend!

I have been a resident at Park Kiely for 3 years and I have never seen the situation as bad as it is now. Until last month the property was managed by Greystar, but now they have brought in some company called AMC, which I had never even heard of, and it has been an absolute disaster.

They don’t have any records of the residents, claim they don’t have a system to update personal or lease information, and they only accept payments by handwritten check –... which is completely outdated and inconvenient. It feels like the community has simply been abandoned.

It makes no sense that the previous management left without passing along any information and now the new one is completely lost, making residents pay the price with our time and money. I understand they might be overwhelmed, but that is not the residents’ fault.

On top of that, every single day random strangers and even homeless people walk into the community, there is absolutely zero security. And to make matters worse, the pool is basically public because people from outside the property come and use it all the time. Zero control, zero safety!

After three years of living here, I never thought I would see such chaos and disregard. Terrible management, zero transparency, zero organization, zero security. Do not move here, this place is awful!
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My best spots are the BBQ area and pool all ways clean with a pool full of fresh cold water.its a great place to live.Thanks park kiely for giving me a excellent experience here at park kiely resident apartments.

Aside from maintenance issues, Alyssa and Nia are one of the main reasons why I enjoy living at Park Kiely.

It a very well organized team here at Park Kiely. The laundry rooms are maintained and respected by residents. I haven't seen any major issues within the community.