7/29/24
Former Resident - Looks pretty but isn't the best.
In 3 years, our rent was raised over $800 from when we first moved there. It also had 3 different owners in those 3 years. The pool is never heated and closed often for repairs. The security gates are often broken and not working for weeks on end. The complex looks pretty on the outside but the units aren't always updated, the carpet is old, and they typically just paint over things.
The worst part is that they allow aggressive dog breeds. My small dog was attacked by a bully breed and I had to... visit the emergency vet. One of the office staff actually blamed me because I took my dog to the vet instead of contacting animal control. I had many neighbors whose dogs were also attacked, and the office did nothing about it but continued to allow bully breeds under the guise of "emotional assistance dogs". In addition, the residents typically don't pick up after their dogs causing us responsible dog owners to have more vet visits for sick dogs.
This complex looks pretty on the outside, but it is one of the most overpriced apartments in the city. Ownership does the least amount for the residents.
Review from Apartments.com
Property Manager at Tuscany Ridge responded to this review
Thank you for sharing your feedback. I’m genuinely sorry to hear about your negative experience, and I want to apologize for the challenges you've faced during your time here. Your concerns about rent increases, property maintenance, and safety are... taken very seriously. Your feedback is invaluable in helping us enhance our services and property. If you have any additional concerns or would like to discuss this further, please feel free to reach out to us directly. We appreciate your time and hope to make necessary improvements based on your experiences.
