Bella Springs

0/10. Not enough parking for the tenants they have and they’ll still charge you a parking fee every month. Leasing office is not responsive at all. They’ll let you get tickets for parking and don’t care. A pipe rusted out of my toilet upon moving in and they let it leak for 4 days before doing anything. Really awful experience. They offer move in deals for a reason. Don’t fall for it

The appliances don’t work. The AC unit leaks rusty water which has stained the walls. The staff doesn’t return emails or calls. Half the outlets in my apartment don’t work and our hot water heater has broken 5 times. The dryer doesn’t work and the dishwasher leaks. Our neighbors smoke which has now caused our apartment to smell like smoke and no one picks up after their dogs.

I have to say these are the worst apartments i’ve ever stayed at. The list of issues we had were dishwasher dumping water all over the floor and taking a month to get fixed. The hot water heater would regularly not work at least once every other month. The heater and a/c would not work every other month. And lastly we had mice for three months bc and i quote “the maintenance team is not trained in pest control so there is nothing we can do”. Now i know what your thinking why don’t they hire a... professional pest control company and to that they said “we don’t have the money for that”. Needless to say we had to threaten breaking our lease and calling the health department before the magically came up with money to hire professionals. So if you love sleeping with mice and never knowing whats going on with all the issues at your home this may be the place for you, if not don’t move here. Read More

You could probably have bad experiences at every apartment complex you live in if you tried hard enough! My experience at Bella Springs so far is great. My two maintenance issues in 6 months were fixed quickly and the staff here have been nothing but kind and helpful. One of my maintenance issues was a ceiling leak and the only miss was not coming back to repaint it, I could have followed up but I don’t care enough about a small square in the ceiling of my closet being painted. That’s really the... only negative thing I could think of. My covered parking spot is cheaper than most other complexes charge, and the Amazon hub is awesome. I often get emails from staff keeping residents in the loop about site-wide maintenance or any schedule changes that could affect my day to day. Not sure why there’s not more recent positive reviews, so I thought I’d represent the majority of people who live here. It’s great! Read More

The extra fees are absolutely ridiculous. Good luck finding parking unless you pay $60 more a month for a spot. Terrible management. Maintenance smokes cigarettes up and down the halls. Dog poop everywhere, had some really creepy experiences of people coming up to our door at 3am and banging on the door. Broken glass in the pool. I could keep going! There are brand new apartments down the road and I would go there instead! Half of their “great” reviews are from staff.