Lorian

They don't respond to emails. They do ZERO preparation for new tenants moving in. They send you one super long email with fine details that if you miss even one instruction, you WILL have a terrible experience. You're on your own. They double-charged me move in fees, no apologizes, no acknowledgement. They have ZERO process for notifying USPS that a tenant moved in; they don't notify USPS. I had a slip in my mailbox that said "Last tenant moved out xxxx, don't deliver to this mailbox." ... They refused to facilitate. They don't care about your poor experience they deflect 100% of everything as either you or the other services. Many other issues. Read More

There’s a clear pattern here: when a one-star review shows up, multiple generic five-star reviews often follow. Most of those positive reviews follow the same template, shout out staff by name, praise customer service, and say almost nothing about what it’s actually like to live here long term.

My experience has been very different. Issues promised at move-in went ignored, and basic problems dragged on without follow-up. Gym fans didn’t work for months, door handles were missing for weeks, and... at times you don’t even need a code to enter the building, which raises obvious security concerns. Meanwhile, money goes toward cosmetic upgrades instead of fixing everyday functional issues.

After I left a negative review, management suddenly became much more responsive, which says a lot about their priorities.

To be fair, the on-site staff and tour team are genuinely kind and doing what they can. They’re not the problem. The issue is upper management, accountability, safety, and reactive behavior instead of proactive care.

If you’re researching this place, check Yelp and read the detailed one-star reviews. They paint a more accurate picture than the vague five-star ones. Read More

I’m leaving a 1-star review to genuinely warn future renters. Fire alarms go off frequently and without warning, which is disruptive and stressful. The walls are extremely thin—so thin that you can clearly hear upstairs neighbors walking and even talking. It’s uncomfortable and feels like there’s zero privacy.

On top of that, my truck was broken into while living here, which raised serious safety concerns. I only lasted 10 months and ultimately had to break my lease because the situation became... unbearable.

I’ve lived in five different apartment complexes, and this is by far the worst experience I’ve had. This isn’t written out of frustration—it’s written to save others time, money, and peace of mind. Proceed with caution. Read More

I moved into this community in 2022 and was initially very impressed. It felt safe, clean, and well-maintained a place I was happy to call home. However, over the past few years, I’ve noticed a significant decline in the quality of living here, which has been incredibly disappointing.

The hallways are often dirty, with lingering odors and visible stains. I've encountered dog waste frequently throughout the property, making it difficult and unsafe to walk my own dog without concern for her... health. The stairwells are sometimes cluttered with discarded items and trash, contributing to an unwelcoming environment.

Security has also become a major concern. The entry doors, which are supposed to require a code, are frequently broken. On multiple occasions, I’ve encountered unauthorized individuals inside the building, including one disturbing experience involving substance use in a common area. These incidents have made me feel unsafe in my own home.

When I lost my apartment keys one evening, I called the emergency line for help, only to be told that it was too late for assistance, even though my pet was locked inside. The lack of empathy in that moment was disheartening.

Another issue arose during the recent ownership transition. I was told inspections would be completed by 5 PM, but someone entered my unit unannounced after that time while I was changing clothes. Despite my protests, they insisted they had to continue. It was a deeply uncomfortable and upsetting experience that left me feeling disrespected and violated.

I recently renewed my lease only because I have a move planned and a short-term lease made the most logistical sense. Still, I was shocked to be charged nearly $500 above the average rent for a one-bedroom in this community. It’s incredibly frustrating to pay such high prices when the living conditions don’t reflect it, especially as a long-term tenant who has taken care of my apartment.

I’ve also heard from other residents about questionable move-out charges, and as someone who values cleanliness and takes good care of my home, I’m anxious about what to expect when I leave.

This property has potential, but it desperately needs improved management and maintenance. Residents deserve a clean, safe, and respectful living environment. I hope real change is on the horizon; this community truly deserves better. Read More

Hmmm where to begin about this complex…..
I’ve lived here for over a year now and have been sitting on this review for quite some time. I hate it here. Here’s why:

•The leasing office: Every time we have to deal with the leasing office for anything, it’s always a headache. Miscommunication, difficulty reaching them, incorrect info, lack of knowledge, etc. If you call as a resident, you’ll be routed to some call center in another state.

•The residents: People treat this place like a dumpster.... Residents are constantly littering, letting their dogs pee and poop all in the hallways/elevators, ruining the dog park by leaving dog poop EVERYWHERE for the poor maintenance staff to pick up. Constantly smoking in the courtyard despite this being a “smoke free” apartment. Lazily throwing their trash in and around the trash room instead of down the trash chutes- again leaving it to the maintenance staff to clean up after them… leaving condom wrappers and empty shooter bottles in the hallway where residents walk to get home. It’s absolutely disgusting how people treat this place. Beyond that, the lack of grounds keeping makes this place more of a health hazard than a home.

• Delivery: When we signed our lease, we signed on using the free package lockers for delivery services. These lockers were decommissioned shortly after due to constant theft (again, thanks neighbors). To our surprise, we noticed a new charge appearing on our monthly bill for “Fetch” - a courier “service” that we absolutely refuse to use because it is awful - go see their reviews for yourselves.
This charge was not in our lease agreement, and when we called the leasing office about it, to our surprise they told us… this is what we use now and you have to pay for it. The couple of times I did use fetch, I had packages stolen within minutes of delivery. When I brought this up to the leasing office, they basically shrugged their shoulders and said that we had to continue to pay for this awful service (that again, was not in our lease agreement) and that there is no way to opt out. I am currently looking at legal ways to dispute this because it’s an absolute scam.

•The fire alarms: The entire fire system in this building is faulty to the point that residents don’t even leave their apartment when they go off during all hours of the night. There is never an actual fire and if there is, we’re all screwed. It’s like the boy who cried wolf. The complex won’t notify residents that “the fire alarms went off Read More