8/2/26
Verified Renter
My apartment was unfortunately not fully cleaned when I moved in. The carpets had a potent dog odor and were covered in dog hair. After a second carpet cleaning and many attempts to resolve the smell, a full week later, management agreed to replace the carpets and luckily provided me a rent credit for the inconvenience. The leasing staff were kind and professional throughout the whole move-in experience. My initial tour with Jessica was great, and she was very clear in breaking down the costs... and fees. The apartment building itself is clean and modern, with very nice amenities. I’ve enjoyed using the gym, new package room, and parking garage with a new gate.
Review from Apartments.com
Property Manager at Broadstone on 9th responded to this review
Thank you for sharing your feedback! We’re glad our team was able to work with you to resolve the carpet issue. We’re also happy to hear that Jessica and the rest of our leasing team made your move-in experience a positive one. We appreciate you... highlighting our amenities and recent improvements, and we’re so glad you’re enjoying your new home!













