4/3/26
Black mold. Crazy tenants. Incredibly loud. Poor move in process. Poor renewal process.
Firstly while the living experience can be ok with good roomates, beware that anyone can rent here. There have been 2 people in my 'block' that screamed and had mental health episodes on their porch late at night. I have met people in the hallways that are clearly intoxicated on hard substances.
The move in process is the worst I have ever experienced for any apartment or student dorm. There were 2 carts provided and every new occupant moving in moves in on the same day. When occupants... arrived to the check-in desk and did not have their documents with them they were not redirected to the back of the line but instead they would wait for sometimes 20 minutes for them to find their documents.
I have heard staff tell touring individuals that the train is not that loud or noticeable. This is a complete lie. Any apartment that faces the train tracks (which most of them do) are subjected to screeching and honking late into the night.
The renewal process is also poorly thought out. When I requested a lease renewal I was never sent one until 1 month later when they called me to ask if I wanted to renew. The renewal process is poorly explained and requires you to slowly scroll through the entire 81 page document to sign it. In short their website is awful.
There is black mold everywhere as well.
Review from Apartments.com
Property Manager at Colab responded to this review
Hi Tris, thank you for taking the time to speak with me today. I appreciate your feedback on move-in day, as we are always looking for ways to improve our process. As for the renewal process, it sounded like this was more of an issue with the... electronic signature being a bit tricky, rather than the renewal process itself. We have put in a work order for our maintenance team to take a look at your unit washer to address any concerns you have about that. I thank you for your time and hope we can make your experience better for you moving forward.




















