One River North

Thank you so much for your wonderful review! We’re thrilled to hear that One River North has been such a peaceful and enjoyable place to call home. Your kind words about our management and maintenance teams mean a great deal to us. We truly... appreciate having you as part of our community! If there is ever anything we can do to make your experience a better one, my door is always open.

Danielle LaFerrier, Senior Community Manager at One River North Read More

Thank you for sharing your feedback. We're glad you like the building's beauty, modern design, and high-quality finishes. We also appreciate your kind words about our leasing team.

Thank you for letting us know about your concerns in the garage.... Keeping the building clean and well-maintained is very important to us, and our team is working to address maintenance issues throughout the community. Your feedback helps us make things better for everyone.

Danielle LaFerrier, Senior Community Manager at One River North Read More

Thank you for taking the time to share this feedback and for being one of our earliest residents. I truly appreciate the perspective that comes from having experienced the building from the beginning, and I'm sorry to hear how your experience has... been over time.

I want to acknowledge the concerns you've raised, particularly regarding the water intrusion and subsequent repairs. I know this was a significant and disruptive issue. Although we maintained consistent communication throughout the process and worked to coordinate vendors and updates as quickly as possible, I understand the overall experience still felt frustrating and, at times, lacked follow-through. That is not the standard I hold for our team, and I regret that it did not feel seamless from your perspective.

Regarding maintenance and work orders, I also take your comments about delays and communication seriously. Even when complex repairs involve multiple vendors or timelines, you should always feel informed and confident that progress is being made.

I also want to address your feedback on community events. Our goal is to offer a variety of experiences—from casual happy hours to more curated events like sushi-rolling classes—and to create opportunities for residents to connect meaningfully. We are always open to feedback, new ideas, and different formats to ensure events are inclusive and accessible. I appreciate you sharing your perspective here.

Regarding building standards and policy enforcement, I agree that they are critical to the overall resident experience. Cleanliness, smoking policies, and pet-related concerns should be consistently upheld, and your feedback highlights areas where we need to continue improving.

While I know this does not change your experience, please know that your feedback is taken seriously and shared with our broader team and ownership group as we continue to refine our operations and service delivery.

We've already discussed these topics, and thank you again for choosing One River North and for sharing your honest feedback.

Danielle LaFerrier, Senior Community Manager at One River North Read More

Thank you so much for the kind words! We’re so happy to hear that you love living here and that our team has made you feel welcome—that’s exactly the experience we strive to create every day. We truly appreciate you being part of our... community!

Danielle LaFerrier, Senior Community Manager at One River North Read More

Thank you so much for taking the time to share your experience! I'm thrilled to hear that you fell in love with One River North from the start and that you're enjoying our smart home features, rooftop, gym, and all of our amenities. It truly means a... lot to know that our team has made you feel supported and at home. We're grateful you're part of the ORN community; please feel free to reach out to me directly if there's anything else we can do to make your experience even better.

Danielle LaFerrier, Senior Community Manager at One River North Read More