Creekside at Highlands Ranch

Avoid moving here if you have any other option. Even if you don’t, I would not live here. The leasing team is great, but once you move in, you’re in for disappointment.

My wife and I have lived here for two years. It started out well but has declined significantly. Maintenance requests routinely take 1–2 weeks. Serious electrical issues, including flickering fixtures, broken fixtures, and outlets hanging out of the wall, are not handled urgently or resolved.

The water pressure is terrible,… especially in the showers.

Snow removal is atrocious. The contractor plows once, then nothing is done. Parking lots and driveways become ice-packed hazards for weeks, especially in shaded areas. Management essentially tells residents to deal with it because it is not legally required to do more.

Management changes policies and enforcement at will, sometimes with only 30 days’ notice, while tenants have no corresponding right to terminate their leases. Recent changes restrict garage use to parking only and prohibit vehicles equipped for outdoor recreation. Guest parking is now outside the community on the street. When my mobility-impaired, 70-year-old in-laws visited, they had to walk from the street through the complex to our apartment. Guests staying more than seven days must be added to the lease, and visiting friends or family with a dog may require an additional pet deposit and fee.

Management is intrusive. Maintenance “inspections” are used to investigate units for compliance, often while tenants are at work. The manager also photographs vehicle interiors to determine whether they qualify for parking. This does not make residents feel comfortable in their own homes.

The buildings have very poor sound insulation. You can hear neighbors closing doors and cupboards, walking, pets running, music, television, showers, toilets, and vacuuming. Air-conditioning compressors between buildings create constant mechanical noise near balconies.

The property is janky and about 25 years old. Vehicle and pedestrian access systems frequently fail, including access to the pool, hot tub, and gym. Entire flights of stairs are being demolished and rebuilt, creating months of daily construction noise. Nails and metal debris are left in driveways, parking lots, and landscaping, creating hazards for tires and dog paws. Landscaping is poorly maintained, with unhealthy grass, excessive watering despite restrictions, and rocks scattered across sidewalks and driveways. Read More

I've lived at Creekside Apartments for five years. I want to recognize our community manager, Steve. Living onsite gives Steve a unique perspective. He sees firsthand what's working and what needs attention, and more importantly, he acts on it!

There are a couple of major upgrade projects that happened this summer under his leadership with one being all new asphalt and operation: package room! The package room delivery process has greatly improved! Steve added bilingual signage with very… clear delivery instructions which has transformed the mail room. He added four charging stations for electric cars. I think I speak for the community when I say his accessibility is a game changer ... the fact that his door is open and he's actually there when residents need him is refreshing. If you don't find Steve at his desk, you'll probably spot him zipping around the property on his scooter, checking on things and making sure Creekside is at its best. His scooter has become a symbol of his management style: always moving, always observing, always looking for ways to make Creekside better.

If you're looking for a great place to call home, I highly recommend Creekside Apartments. Beautiful grounds and amenities are important, but great leadership makes all the difference and Steve is a big reason Creekside feels like home. Read More

After moving to Colorado, I can honestly say the weather alone has been a huge upgrade, and Creekside at Highlands Ranch has made the transition even better. The mountain views and the golf course right next door are absolutely beautiful and make coming home every day something to look forward to. Every possible shopping is in the area and its easy to travel from 470 or north on Santa Fe.

The community is about 25 years old, but it’s clear it’s well cared for. Several of my neighbors have… actually lived here since the community first opened, which says a lot. They’ve all mentioned how much the current team genuinely cares about the property and the residents, and it shows in how well the community is maintained. If you’re looking for a peaceful community with amazing scenery and a management team that takes pride in the property, I’d definitely recommend Creekside at Highlands Ranch. Read More

Well designed, well made, well cared for, caring staff including excellent maintenance staff. It’s a big property but it doesn’t feel like one. So close to C470 and to local shopping. We all have porches that are far superior than the ones on other rental places in the area. We are very grateful to have landed here for the last several years and hope it will be possible to continue on.