Bell Flatirons

DO NOT MOVE HERE. Just took 12 days to have our AC unit replaced in the middle of summer when it’s 95+ degrees outside everyday. It’s been 80+ degrees in our apartment for the last 2 weeks. To finally get this fixed it took 48 hours to get someone to come out and diagnose the issue, a week for the new unit to come in, and then they held onto the new unit for 3 days before installing it.

We’ve gone to the resident services & the leasing office 10+ times over the last two weeks with little or no... help, and when they do help there’s no communication at all so you’re still left in the dark.

After a 2 week nightmare we finally got this replaced. Sadly we had just renewed prior to this happening & now are stuck paying $2,500 to get out of this renewal. We never would have renewed if we knew it would be this much of a disaster.

To cap things off, 48 hours ago, I was told that they were getting the property’s general manager involved and so far I haven’t been contacted by them or have seen any effort in helping fix our problem.

The apartments are 40 years old with 20+ year old AC units & furnaces, and they do not have the staff needed to care for a community this large.

If you sign a lease here, expect to always be on your own, to never to receive help from management, and to just call emergency maintenance because that’s the only way to get on their radar.

Would not recommend this place to anyone. This is by far the worst experience I’ve had in the 9 rental communities I’ve lived in. Read More

I am a current resident. Do not bother. The prices this community charges for several fake bells and whistles is absurd. My development’s pool continues to be closed and has been delayed near indefinitely since I moved in despite being told I’d have it for the summer.

The main pool is a free for all that they cannot manage. It’s full of unauthorized guests smoking and drinking any nice day blasting music to insane levels.

The package system is a nightmare. They make you pay for package boxes... which half the delivery services completely ignore and throw packages at random houses. I have no idea what the system is - sometimes I need to be home for packages other times they’ll show up at the boxes.

Don’t get me started on “valet trash”. Only when the workers feel like it. If it’s raining on a pick up day? Trust me, it won’t get picked up. Then squirrels will rip wholes in the bag and plastic can, and the workers will then leave your bag there indefinitely. I was lucky today to see the workers literally decide not to take my bag as I was leaving when they were getting my neighbors. They never came back and I took my trash out to their pile. I wouldn’t care if this wasn’t a service that we are paying for as part of our rent.

This is a luxury apartment that runs its amenities through cheap third parties that continually drop the ball. Completely disappointed at my experience here and do not recommend leasing for the rip off prices when all that was promises turned out to be legitimate lies. Read More

The worst, renting experience I have ever had. Maintenance takes months to get to a ticket. I even had tickets open that they claim to closed in. The work was never done. You will get no support from management and just time we will look into it. I have had a smoke detector chirping for 2 weeks and they still have no been to my apartment. I filed the the BBB and they refused response. You will pay top dollar for a terrible experience.

Beware of the nice online photos and newly updated “model units”. The real units look nothing like what they show you. Very run down and poorly maintained. The trash situation is out of control, parking is ridicules, they charge you to park , even in your own driveway! We moved out after 45 days because it was so bad. Maintenance requests went unanswered, pools and facilities closed or poorly maintained, leaky windows that let water in each time it rained.

tl;dr - This place sucks and will take 7 months to repair serious maintenance issues. DO NOT LIVE HERE!!!

On day one the dishwasher was leaking significantly, the clothes washer would only put out boiling hot water (it was improperly installed causing the cold water not to work), one of the stove burners was broken and would only work at max setting, there was significant mold and water damage in both bathrooms and kitchen (was shown a model unit and was not allowed to see the actual apartment)... . Along with a dozen other issues. After several calls and office visits they finally came to fix the clothes washer and dishwasher after 1 month of them being broken, they ended up installing the dishwasher incorrectly, and I had to personally fix it myself. They took 7 MONTHS to inspect and fix the stove. One of the toilets was leaking, and the pull-out hose for the sink exploded, I ended up fixing those issues myself after 1 week of no responses, I am glad I fixed them myself also, because 2 months AFTER I submitted the maintenance for both issues they finally called to get them repaired. 2 MONTHS is not an acceptable time frame to fix a broken kitchen sink.

There were several other maintenance issues not mentioned here, but all of the issues had similar lack of maintenance.

DO NOT LIVE HERE!!!! Read More