The Albemarle

My partner and I have lived here one month and it's been a terrible experience. In that first month, we've had to file 6+ maintenance requests for:

-the bathroom shower/tub not draining. It was so blocked on our first night that after one shower, the water had completely filled the tub and it was beginning to overflow onto the bathroom floor
-the kitchen sink not draining and then regurgitating water unexpectedly when the dishwasher was running causing the kitchen sink to completely fill and… run over onto the kitchen floor. Thankfully we were home and near the kitchen or else I believe the kitchen floor would have flooded completely.
-The refrigerator door inside broken in two places
-The light under the microwave never working upon move in
-Rodents/pests being seen multiple times inside the apartment beginning on day 1.

The building contracts w/ exterminators who supposedly come every Friday. One Friday they didn't come at all to the building. Another Friday they came at 7:30p during dinner. I still see multiple bugs daily inside the unit. I see bugs in trash room. I see bugs in the laundry room (which is abysmally small and hard to even move around when loading/unloading laundry).

When I contacted management and asked for a rent reduction due to the many repairs this unit needed over the first few weeks we've lived here, I was credited a one-time customer service credit of $150 to my apartment account. I was also told to expect further repairs to come up. Apparently they disagreed that two flooding rooms, multiple bugs (clearly a building wide problem) and other repairs that should not have been present in a recently rented unit were a problem.

They assured me the apartment was inspected prior to us moving in. If the level of inspection they provide misses this many problems in the first month for a unit, I'm not surprised the building has lapsed into terrible condition. A thorough inspection would have caught broken appliances (fridge) and non-draining bathtubs, observed on the first night of move in.

They charge a monthly pet fee, which I find shocking considering the number of times in this last month that I have had to quarantine my cat to the bedroom while repairmen or exterminators come in (about 8). I wouldn't recommend anyone move here unless you don't mind maintenance coming inside your apartment every week. Read More

I absolutely loved my apartment in this building. The apartments was spacious, had great natural light, and tons of storage. Loved the parquet floors too! Maintenance was very responsive to the handful of issues that arose. The neighborhood is very safe and there are many restaurants, grocery stores, etc. within walking distance, plus the Van Ness metro stop is just a few blocks away. No weird smells or major pest problems to report and I'm certain maintenance would be on top of those issues… ASAP. Read More

I’ve lived here for 18 months now, and have found the place to be pretty good. 24/7 concierge with friendly staff and responsive management. Maintenance that impact residents are communicated well ahead of time, and signing up for their e-mail updates keep me abreast of things about the apartment.

I gave this place a zero star if I could. Pure disappointment. Can not wait to finish our lease so we can move out. The place is poorly managed. Everything is a quick fix and nothing is done properly. Everyday is a stress living here and it is not worth it. Run away!