Brookwood

The office staff and Maintenance Staff is amazing. Sammy I appreciate you and your staff. Ramon, your maintenance man can never ever be allowed to retire. He is awesome and so is the rest of the maintenance staff.

Brookwood is a great community with residents that respect one another’s privacy. The amenities are great and always clean.

whatever you do do not live here. There are much better places out there, especially for what you’re gonna pay for here. You can find a much better options out there, especially within in unit laundry. But the laundry room alone is already so dirty. There’s cobwebs in every corner, holes in the wall the floors turn up. The trash in there looks disgusting and doesn’t have a trash bag in it ever. And it’s like they never clean the laundry room ever. Let alone they never open it on time. It says... they open at 8 AM. But they never open it until like 12 PM. And it’s very consistent of how inconsistent they are. From the maintenance team to the office team. They are all just so full of themselves and don’t care about doing a good job. Don’t care about the people living there. And just the other day that they had turned off the water and they didn’t notify anybody until the next day. How annoying is that? It’s not the first time they didn’t notify people about something like they never notify people until after they do it.

And then also we were paying for a parking spot and then all they had to do was just come and take it. All they said was that they needed it for somebody else even though we were already paying for it and using it and so now we don’t have an extra parking spot so now we have to park far away. And it’s absolutely ridiculous like I was already paying for it and they just stripped it from me.

And everything’s so outdated does cockroaches everywhere. I’ve had so many issues in my apartment in the maintenance team never really fixed it so many issues when unfixed and so many issues they temporarily fix until it broke again. It is not a good team not a good management at all.

Please don’t fall for these fake pictures of it looking nice cause it’s not. They are so uncoordinated they don’t know what they’re doing and it shows. And not to mention but so many parking issues too and the entrance is so horrible it messes up your car and you cant see cause its SOOO STEEP!

But yeah so much more I could write about this place but I hope you get the idea from just this. But please whatever you do do not move in here. They do not care about you and they do not care about the complex.

So whatever you do, don’t listen to these fake 5 Star reviews cause I promise everybody I’ve talked to here has said negative things about it. Lee mas

Living here for many years. It would be nice to not to have to wait for months to get things resolved. It seems like the management puts more money into the outer appearance than what needs fixed in the actual residential areas.

I have always been treated well even with the amount of staff changes. the property is always clean the dog park seems to be popular. there is a lot residents walking dogs and taking kids to play