The Renaissance Apartments

My experience here has been far from welcoming. The problems began during the application process, where I was given the runaround over the phone until I finally came in person—only then did they decide to move forward. This was especially stressful as I was in the middle of transferring jobs and needed to settle quickly.

In my first month, I reported issues with the blinds and refrigerator. It took management three months to finally address the blinds, while the refrigerator leak still hasn’t... been fixed. To make matters worse, I later discovered from neighbors that I’m being charged more for the same unit size, despite having good credit and stable income.

In summary, I cannot recommend this place. The lack of professionalism, poor maintenance response, and unfair rent practices make it clear they don’t value residents. It’s better to lose an application fee than to sign a lease with management that takes advantage of tenants. Lee mas

If I could only rate this place as zero like this place deserves, i'm a tenant and I highly dont recommend this place at all, most especially their office staff's are the most unprofessional and rudest employees of all! I've let countless events slide off but this time wont be, asked for a copy of our lease told me to wait an hour so I did, day passes by to another at noon still didnt receive the copy, so I called them, 1st call I was place on hold and rep. didnt come back, 2nd call did the same... 3rd call told me to wait an hour and did the same thing as the 2 prev. calls, also advised me to request it in person would be quicker, so I went to their office and the employees I spoke to over the phone had the audacity to present their worst attitude and was completely unprofessional! Rolled their eyes, huffed and puffed and even had the nerve for inappropriate remarks, telling me to get out of their office and they are in a place of business, I would be ashamed too if I was a part of their staff cause even for a single request it had to come to this!

Now, if you want to go through arguements before getting what you need from them is worth the try then go ahead but if you want a decent place to live at the very least? dont choose this place (take it as a tip from a tenant)

To be exact they were 3 unprofessional persons that argued with me! Didnt even give me the right copy I asked for cause they were to busy with their unprofessional attitude Lee mas

I’m very glad to be out my n-laws home, I can have peace. This two bedrooms are just right for me and my wife

I've been here for over a year now. I've had to call the police three times, on 3 different tenants for various reason. Security here is a joke, is never around, and can only call the police for you. They gave us a move in date, then moved it back a week 10 days before our move in day and never gave us a reason besides, "it was ready yet" (when nothing in the apartment was new when we moved in. There were still marks on the floor from the previpis tenant. )Jerome is the only maintenence guy who... will ever get anything done, otherwise, good luck getting anything fixed. It's extremely loud here, kids screaming and running around 24/7. Management is awful, they never answer the phone, and most of them are extremely rude and will lie to your face. If you work late at night, goodluck finding a parking spot, there arent enough for everyone at night. I can't wait until my lease is over. Lee mas

The Renaissance apartments are liveable, but definitely won't take your breath away. The complex is in an alright area, and gated and fenced all the way around, which is nice, but the only entrance gate is directly off of a 3 lane, high-traffic street which makes turning in a nerve-racking experience. Also, the foliage at the entrance makes it very difficult to watch for oncoming cars when leaving through that gate. The apartments managers are amiable enough but don't always seem to know what... they're doing. The maintenance crew never shows up on time, if they show up at all. There are a few amenities, like in-ground pools and free WiFi in the office, but as another testament to their mediocrity the pools are not very clean and the WiFi connection is very poor.
When it comes to the apartment itself, the interior is very nice, when I moved in everything seemed up-to-date and nothing was broken. The 1 bed 1 bath I have came with laminate floors made to look like hardwood, and only carpeting in the room, which was a plus for me but some may not like it. The walls are quite thin so you're gonna hear everything your neighbors are talking about. I will say that the apartments are often clustered quite awkwardly, with some having a large patch of grass in between them and others just a dust pit and some gravel. Overall, I would not rent here again but I'm not completely miserable here. Lee mas