Heritage Point Apartamentos

Me and my children did a walk through of these apartments back in March/April. I applied and paid the 199 fee. Unfortunately i was unable to move because of being in a car accident. However i reached out to them and let them know. I still haven't received my $199 deposit and it is now August. I don't understand why they wont refund my deposit when they easily took it out with no problem. Now I'm happy i didn't move here especially after seeing all these reviews.

The manager staff with no costumer services skills apartment worst places to live here!!!!! Maintenance needs lots of work

I’ve been a resident here for about 5 years the community is in a great location and the community looks amazing. When I see all these bad reviews it’s really sad because I first hand have seen the management team here go above and beyond for residents. They are always helpful, nice, up beat with great attitudes. Breanne is hands down the best manager this property has had. Gerald is also new but his energy is great he’s always walking around smiling talking to everybody helping kids with ... homework questions. Making sure they are playing safe and not being too loud. Parking was extremely bad here for so long so many people were breaking the rules and I can gladly say Gerald has been on top of it and it is getting way better day by day. Diane Works in the front office and is always a breathe of fresh air she’s an angel. People always complain when things don’t go there way but no one gives positive feedback when they actually do a good job. I lived here 5 years and have never had a pest issue outside of seasonal ants and spiders which they gladly treat at no cost to me. I absolutely love the new management staff here and I pray arnel leaves them here because the property is only getting better with such a strong and loving team. Don’t be fooled by bad reviews come and see for yourself I’m sure you’ll love the staff just as I do.

Thank You,
Your Future Neighbor Lee mas

This property management company is HORRIBLE and if I had known better would have never moved to this apartment complex.

Someone is smoking downstairs but they don't do anything here

If you are a non smoker, this is not your apartment you want to move in.

I don't even have a chance to complain about bugs and mice in this property because the smoking in the room is the worst situation I never have a problem in my life.

Think one more time before the you sign the contract.

EVEN THOUGH THIS SITE SAYS THERE ARE MANY UNITS AVAILABLE AS SOON AS I WALKED INTO THEIR OFFICE I WAS TOLD THERE ARE NO APARTMENTS FOR RENT. I REQUESTED INFORMATION ON WHEN WILL THEY HAVE AVAILABLE UNITS AND THE ONLY THING OUT OF THE PERSONS MOUTH WAS "NO APARTMENTS FOR RENT"