4/5/25
Missed appointment
I made an appointment and received 3 emails confirming the time. When I arrived at the property, no one is in the leasing office. I called the number on the tour instruction and kept getting hang up.
Reseña de Apartments.com
Administrador de la propiedad en Desmond at Wilshire respondió a esta revisión
Thank you for reaching out, and I apologize for the inconvenience you experienced.
The issue arose due to a previous appointment that ran longer than expected, which unfortunately caused a delay and impacted your scheduled time. While I did receive... confirmation emails and had you properly scheduled, the overlap led to a gap in coverage at the leasing office. I also apologize for the difficulty you had reaching someone by phone during that time.
We will continue doing our best to get your appointment rescheduled as soon as possible. Please feel free to share your availability, and we’ll coordinate accordingly to ensure someone is present to assist you.
Thank you for your understanding and patience.
