Desmond at Wilshire

Thank you for sharing your feedback. We understand how important it is to enjoy fresh air while keeping insects out, and we’re sorry for the inconvenience caused by the lack of a balcony door screen. While our apartments do not currently come with... built-in insect screens, many residents have found success with easy-to-install options available online, such as magnetic mesh door screens.

If you’d like, we’d be happy to share a recommendation that works well and is renter-friendly. Please don’t hesitate to reach out to the office so we can provide you with more details.
We truly appreciate your input, as it helps us better understand the needs of our community.

Thank you,
Macy Mansion
Community Manager Lee mas

Thank you for reaching out, and I apologize for the inconvenience you experienced.

The issue arose due to a previous appointment that ran longer than expected, which unfortunately caused a delay and impacted your scheduled time. While I did receive... confirmation emails and had you properly scheduled, the overlap led to a gap in coverage at the leasing office. I also apologize for the difficulty you had reaching someone by phone during that time.

We will continue doing our best to get your appointment rescheduled as soon as possible. Please feel free to share your availability, and we’ll coordinate accordingly to ensure someone is present to assist you.

Thank you for your understanding and patience. Lee mas

Thank you for the feedback—I’m really glad to hear you're overall happy so far!

You're absolutely welcome to switch out the existing bulbs for brighter LEDs if you’d like. Feel free to choose the lighting that works best for your space and personal... preference.

Let me know if you need anything else!

Thank you,
Macy Mansion
Community Manager Lee mas

Hi there - thanks for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations! Makes us happy to know you are having a great experience. Thank you for taking the time to let us know. Please don't hesitate to... reach out if there's anything additional we can do for you. Take care!

Sincerely,
Desmond At Wilshire Lee mas

Hi there, we appreciate your feedback and compliments on our amenities. In 2023, our community underwent beautification by painting the exterior community building. Our goal is to always maintain the presentation in the community for the residents... to enjoy. Thanks again for taking the time to share your feedback. Take care.

Sincerely,
Desmond At Wilshire Lee mas