19/5/25
Verified Renter
Throughout my residency in this area, there has been a noticeable absence of security within the apartment complex. My car was stolen from within the gated premises, and numerous other vehicles have been broken into on multiple occasions. Additionally, there have been incidents of break-ins in the apartments. While the improved lighting has provided some assistance, I still feel uneasy. Leaving early in the morning around 4 am, I am always filled with fear about what I might encounter outside. I... strongly believe that with better security measures in place, these unfortunate incidents could be prevented.
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Administrador de la propiedad en Stone Canyon Apartments respondió a esta revisión
Hello,
Thank you for taking the time to share your feedback regarding your experience at Stone Canyon. We sincerely regret that aspects of your time in our community have not been entirely positive, and we truly appreciate the opportunity to address... your concerns.
Regarding security matters, we understand that safety is a top priority for all residents. While crime is an unfortunate reality in any city, we remain committed to implementing measures that help minimize its impact within our community. We work closely with the Riverside Police Department whenever management is made aware of criminal activity and rely on their expertise in maintaining public safety.
In addition, we have taken proactive steps to enhance security, including upgraded exterior lighting throughout the property. Our courtesy patrol conducts multiple rounds each night, and every home is equipped with an intrusion alarm system to provide residents with additional peace of mind.
We value your feedback and encourage you to reach out to us directly with any further concerns. Our goal is to create a safe and comfortable living environment for all, and we are happy to work with you to improve your experience at Stone Canyon.
Best regards,
John H.
