The Village Mission Valley

I gave one start to the amazing maintenance team here ONLY. I have been a resident of Village Mission Valley apartments since August. And been dealing with two residents next to me and below me smoking marijuana without consequences from 6:30 AM repeatedly every two hours or so and this would keep occurring until midnight most of the time.
The whole nasty smoke is drifting into my apartment and makes me want to vomit. I am being exposed to secondhand marijuana smoke regularly and has affected... my daily life routine. I have difficulty sleeping and have constantly been dealing with migraine attacks. And the sad part is that no one seems to care. Their office manager called me twice and took notes to show that she cares and will get to the bottom of this, but unfortunately, she is not capable of it. Now she is ignoring my emails and does nothing about the issue.
I have reached out to their security too, but seems to waste of time.
Very disappointed in the Irvine Company for having such incapable management that cannot put a STOP to a violation. So if you want a peaceful healthy life, DO NOT RENT in this community.








Lee mas

If your considering moving here I would HIGHLY suggest looking ANYWHERE but here. This property just keeps getting worse and worse as time goes by. You'll eventually get your complaints ignored or brushed under the rug. You can provide all the video evidence and time stamps and emails of when things occur but that doesn't matter. Eventually if you send them too much proof you'll get a letter with a warning for your own fine/warning. Don't waste your breathe unless you can really get 4k ultra... quality sound and somehow get the people your complaining about that has been causing a disturbance to your home work life on video. Otherwise your wasting their time. I've even gave them the video with me in a meeting and you can hear a specific neighbor causing chaos over my video but it was ignored. Lee mas

They do not care about your safety or well-being. I have reported a dangerous dog one of their tenants walks around the community and the apartment management has done nothing months later. Management says they don't know who this lady is even though I gave them when and where on the property they can find her walking the dangerous dog in the mornings. I even checked in with the guard at the gate who verified they have seen the lady on the property.

You'll be paying A LOT of money for a poor quality area. Dumpsters are always full and there's constantly trash all over the dumpsters. Cockroaches and bugs inside the unit. Get ready to pay hundreds of extra dollars on top of the base unit price for utilities. Obnoxious neighbors, poor management, extremely slow maintenance even for emergencies. You can find plenty of better apartments for a better price.

I can’t even say this place has bad customer service, it’s non existent.