Blue Rock Village

Turn off your water when they want when I moved in the place smelled like cigarettes for a month or more I had to clean it windows are faulty keep breaking they painted over everything to hide the mess ups the cabinet drawers never open good they are outdated make sure you look around I never had a tour of my apartment I was desperate to move somewhere so I rushed please don’t do the same

They lied to me about a unit being ready for move in. When presented with the unit it has bugs and spiders webs in the bathroom and room. The laundry door wouldn't open and it took two maintenance people and approximately 10 minutes to open. Once they were able to open it the washing machine and dryer were in poor condition and the knob was missing for the washer. There were cracks in the foundation of the wall and almost a whole in the wall in one of the rooms, the window sills looked like that... had mold residue on them, there were stains on the counter, all the drawers were not completely functional, and the smell of the apartment was horrible. I was sure if the smell was a fresh coat of paint or something else,

They requested another application fee and another holding deposit even though they lied and didn't provide the product they said they would.

There was no apology from the leasing agent, she was just quiet. They completely inconvenienced us and made us completely uncomfortable about moving there because they took little time to prepare the unit. When we were all ready and excited to move in. They are nice people which puts on a great show, but does not cover the concerns of maintenance and taking care of their residents or treating them as if they are valued.

They will not give you all the information and will sugar coat things. They want you to sign the lease without them fixing anything first.

It felt like all they cared about was manipulating us for our money without actually providing the product up to move in standards so they can make a quick buck.

DO NOT PUT IN A HOLDING DEPOSIT WITHOUT SEEING THE UNIT FIRST! RIGHT FOR THAT RIGHT! Lee mas

Been living in these apartments almost 10 years now and I can honestly say that the manager Michael is hands down one of the best managers blue rock has seen yet . Anytime there is a problem he works swiftly to resolve it . He’s also very understanding and has exactly what it takes to run that place.

It took me two weeks to get a half decent tour and it seemed like they were disinterested in filling rooms. They didn’t even try selling me the apartments, just said I could take a look and pointed at directions tour rooms were at. I want to move in because of the price, but office staff seems like people I don’t want to deal with.

I lived there 5 years. Great staff and maintenance. I had two guys cleaning my apartment for two days . And they changed me 6 hours for cleaning a stove I never used.they took it apart to find dirt . And a bath tube. $150.