Arterra Place Apartments

Things have definitely changed since the new management took over in November 2017 and not for the better. My family and I have lived here for several years prior to the new management taking over. And what people have written here is certainly true. When reading over these reviews you will notice that all reviews prior to November 2017 were positive and those written after new management took over are negative. What others have written about the new management is true, so please be... forewarned. The apartments themselves are decent; management is not. Lee mas

Up to 3 months ago Arterra Place was the best, nice modern apartments and a great management company to keep the place what I also considered the best yet. Sadly back in November of 2017 Arterra Place changed management companies, Con Am and the great staff referenced in the earlier reviews are gone. They have been replaced by a staff from a new management company(Inland)that has been horrible at best. Terrible communication on policy changes (ie. Parking), poor grounds maintenance and an... overall cold uncaring feeling from the office personnel. My advise, avoid this property at all costs. I will be leaving as soon as my lease is over.
Zero Stars do not recommend. Lee mas

Under the current management of the rental property the morale has definitely been altered. This community no longer has that welcoming and professional environment that ConAm Management once provided. Cindy, Kim, Jim and the entire management team from ConAm were delightful, professional and honestly deeply missed.

I have lived here for two years and although the property itself is appealing and well kept (thank you ConAm) the new office staff and maintenance crew from Inland Residential are... unprofessional and do not provide good customer service. When working with clients it is imperative to be professional and polite. Providing good customer service through effective communication is significant in management. Although, there may be disagreements between management and residents, being dismissive to one’s concerns and questions are not vital to creating a mutual and positive relationship.

At one point I LOVED living here… the amenities and environment were seriously amazing. We’ve rented out the clubhouse four times, we’ve hung out at the pool countless amount of times and easily convinced family and friends to move over into the community. Feelings have changed but keep this in mind when renting here… Attractive apartments, unreceptive atmosphere! Lee mas

I have lived here since Arterra Place opened, and this year's pool party was AMAZING! The office manager and her staff were great! They went above and beyond for this year's party. Food was grilled to perfection by the maintenance supervisor, Jim; Cindy and Kim did an awesome job with the rest! The raffle had some really great prizes! Everyone had a fun time! Thank you for a great afternoon!

Arterra place has been a great place to call home. The community and people here are all so wonderful. And the staff is the best.