Shadow Ridge At Southlands Apartamentos

Excellent place to live and the leasing agent is extremely helpful. I believe her name is Breanna. The units are very nice as well.

Poor communication, high turn over rate, they barely fix anything correctly, hidden fees, receiving the wrong apartment, lack of snow removal, and dirty hallways.

They make you pay $433 for your application, then do your screening. They NEVER get back to you unless you call, and if you’re lucky, they’ll pick up. They treat you like garbage once your application gets declined, they’re so ready to take your money but awful to get back to you. I demanded a refund and they say it will take 60 DAYS to process.

We signed a contract, and the property did not honor their side of the terms. Our apartment was never prepped nor cleaned before move in. Vents were clogged with dirt, cabinets, and floors. Our heat in our daughter's room was never fixed and she has had a cold room since we moved in. There is trash, garbage all over the stairs and property grounds. Garage door still isn't fixed, food and open trash bags were found just laying on stairs every week. Our tub had yellow rings around it and was dingy... before move in. They never addressed it and corporate immediately turned down approving it to get cleaned. I have many pictures on the way the property is and it is shameful that they require me to pay two months of rent and (2 months of equivalent) to break the lease when they never honored the lease to begin with. The staff was nice, but I wouldn't recommend the property. Lee mas

I could give 0 star, the worst leasing and apartments ever! They gave me the apartment dirty, no new carpet, with a liking in the bathroom ceiling, which later made the ceiling fall down and the apartment got flooded. They never give back my deposit check, and now they don't answer my calls.