6/8/24
Amenities promised but none thus far
My family moved from out of state with the promise of a beautiful community and amenities, however we have still yet to receive them two months later. Mail took over a month to start getting delivered and still no pool or fitness center. They pool and fitness center are complete, it is that no one can use them because the construction company, which are also the property owner, state liability concerns. The constructions workers are never on sight to fix the “issues” with either of them. The... pet area, that is open, is nice. There is no kids play area or playground. As mentioned the pool and fitness center should have been completed by Memorial Day 2024, yet by August 2024…nothing with limited updates other than “in a week or two”. There is door pick up of trash and the apartments are super clean but the apartments have clear signs of rushing completion such as doors not shutting properly. There are still very visible projects happening in the buildings that are open. There is WiFi, which is in addition to the rent which requires routine re-logging in.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Solace at the Ranch respondió a esta revisión
We recently underwent a change in management and are very sorry to hear about your previous experience. Our team is committed to providing a better level of service moving forward. Please contact our office directly — we’d appreciate the opportunity... to listen to your concerns and see how we can help. Thank you for sharing your feedback.
