30/5/25
Not impressed
I moved into this brand new “luxury” complex in March 2025 and have had a stressful and disappointing experiences.
This apartment complex uses Fetch for package delivery services. You are required to pay for and use Fetch. Please see Fetch’s reviews on N Broadway, the 300+ one-star ratings are accurate! They are horrible and I’ve had to deal with stolen, lost and undeliverable oversized packages. Certain companies do not recognize and won’t accept Fetch’s delivery address. No use of having... Amazon Prime or expedited shipping since Fetch can take up to 24 hours to deliver packages.
In just a short time, I’ve also dealt with:
• A leaking fire sprinkler with no emergency maintenance support in the middle of the night
• Frequent Power outages
• A water shut-off
• Elevator outages
• A non working AC unit in my brand-new apartment that went unrepaired for days
• Random fire alarms
• Ongoing construction crew on site and next door
• Mailboxes are still not set up
• Pool is not open, with no timeline
• Parking in basement and 1st floor is limited and cluttered with contractor vehicles and debris like nails. Best parking options with Parkade are $165+ on the 2nd floor.
I would not recommend living at Novel Uptown.
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