Park Cheesman Apartamentos

Have been paying rent for 2 weeks now. The apartment had lots of issues. It's dirty. Not sure if heat/AC vents have ever been cleaned based on black soot on ceilings above vents. Microwave over doesn't work. Grease on ceiling above stove. Parking lot has big pest traps and needs to be power washed. Landscaping has been dead for months. Lots of wear and tear. I was assured it would be fixed before I moved in. I am only partially moved in and am wondering what my options are.

While viewing units, the Manager assured us that if we needed to cancel our application within 30 days, we would be refunded our $200 in total application handling fees.
We cancelled within 30 days, and recently went back and forth over email with the Manager, and a Supervisor, to get the money back, as we were assured.
Because there was nothing in writing, the Manager & Supervisor claimed that because we didn't cancel within a 72 hr window, we forfeited the application fees.
Clearly this is in... contrast to what we were assured, and is very unprofessional behavior. This is a warning for other folks about how they behave. Lee mas

Expensive for the amenities and overall quality (think cheap appliances and diy maintenance). The value comes from the location by the park.

Best views I found parc Cheeseman by driving by and was shown lovely 2 bedroom apartment by Autumn. Building is beautiful with great amenities and location is to die for. Autumn has been so helpful in helping me with all my questions, even letting me come back to look at the apartment again with my son . She is calm and so professional and not a hard sell at all . I am looking forward to moving in next month

The management of this building is very poor. The front door lock has been broken for 6 months. The reason given by the building manager is that they can’t find someone to fix the door that works with Butterfly. I doubt this is true, but if it is, it still makes no sense. It’s more important to have a working door lock than to have the butterfly system. Anyone has access to the building which is a major security concern. I want to point out that Autumn is polite and this is not her fault. The... property is in general disrepair and dirty. No heat or AC in the gym. Unacceptable level of mismanagement in what is considered a “luxury” building. This feedback won’t matter as the concerns of residents do not matter to C&W. The biggest response from management came when someone posted a letter in the elevator. Priorities are very skewed here. Lee mas