Glen at Lakewood Apartamentos

I recently moved into this apartment and, in general, the experience has been quite positive. The place is modern, with good finishes and a functional distribution that makes good use of the space. Natural lighting is excellent during the day, and the ventilation system allows you to maintain a pleasant temperature without using a lot of air conditioning.
One of the strengths is the tranquility of the neighborhood, ideal for resting after a long day. In addition, the building has 24-hour... security and well-kept common areas. The kitchen and bathroom are well equipped, although the storage space might be a bit wider.
In short, it is a comfortable, safe and well-located place, perfect for those looking for a balance between functionality and comfort. Lee mas

Throughout the entire process of looking at apartments, and finding one that best fits my roommate and I’s needs and wants, The leasing office here was extremely helpful and nice the entire time Josie answered all of our questions in a very polite and timely fashion. She was fantastic, and I am now very excited to be able to call this place home.

Living at The Glen at Lake Wood has been a nightmare. I consistently emailed manager Crystal about ongoing issues—only to be either ignored, lied to, or threatened with legal action. Despite repeated promises to fix problems, my balcony door remains off track, making it nearly impossible to open. The washer and dryer have never been repaired or replaced, and a mold test I paid for came back positive, revealing hidden mold that seriously affects my health. Repairs, when they eventually happen,... take 3-5 months rather than weeks. The parking situation is deplorable, and the management app blocks access to timely rent payments. Their blatant neglect and disrespect for tenants are unacceptable. I have video evidence and medical documentation to support my claims. Avoid this place at all costs. Endless emails were ignored, met with lies or legal threats. Every contact deepened my frustration. This abuse and delay reveal a blatant disregard for tenant rights and safety that is unacceptable. Lee mas

Being more welcoming would improve a lot. I called about a charge 3 separate times and on the 4th call I was made to seem like I never made the request. Staff seemed very defensive

The Apartment looked good at move in with only minor issues with the apartment. We lived here 2 years ago for 4 years, and we love the location and the complex. The area looks awesome during the summer with the well taken care of lawns and trees.