Haven 124 at Eastlake Station Apartamentos

I strongly advise against renting at this apartment complex—it's been an utterly disastrous experience from start to finish.Toured in May 2025, eyeing two one-bedroom plans. Sole positive: close proximity to the N line train for easy commuting. Positives end there.Tour unit had a microwave in the "modern kitchen," but mine lacked one—the only such case per maintenance. Leasing agent Kyle promised a garage; after endless unanswered calls, emails, and corporate complaints, confirmation came June... 28. Yet, move-in July 7 revealed it unavailable, still inaccessible as of July 18, 2025.Unit arrived unclean with odor, hole in sink porcelain, unbalanced fan (self-fixed), faulty laundry door, ceiling water stains/cracks, moldy baseboards—indicating neglect. Maintenance half-hearted; known roof leaks "imminent" fix.Website boasts amenities like clubhouses, pools, bike repair, dog wash, gated entry. Reality: one clubhouse/pool closed indefinitely, other pool shut; bike room abandoned mess; dog station unhygienic wreck; gates always open.Leasing staff dismissive, communication abysmal. Deeply regretful—avoid at all costs. Lee mas

I’ve lived at Haven 124 for nearly 4 years across 3 different units under 3 different management companies. Bell Partners has, by far, been the most disappointing.

Since moving into our current unit on April 13, our in-unit dryer has been broken. I’ve submitted five maintenance requests (April 17, 19, 23, May 7, May 11) and sent multiple emails. All were ignored until I escalated the issue — and even then, the only response came after pressure.

Broken mailboxes, dog waste left on the grounds,... trash overflow, non-working security gates and a complete lack of communication from management are ongoing issues. Meanwhile, they keep sending automated emails about bizarre leasing office events. Lee mas

We moved into an apartment that was not at all ready for us to move into. The kitchen light didn’t work, the dryer didn’t work, and the shower didn’t work. We put in work requests for all of them on the first day of living there and they took 4 weeks to come and fix the shower and the kitchen light. The dryer is still not fixed and it’s been 6 week. Management doesn’t care and will just ignore you. I’ve emailed and called multiple times and I’ve gotten a response once from the property manager... who basically told me they do their work orders in order of how they come in. Yet it takes over 4 weeks or never for them to even try to fix them. Avoid this place at all costs. Lee mas

This place is extremely easy to get into but if you ever have any issues please note they will not be addressed. The property itself is disgusting, trash hanging over bins, rodents like racoons rummaging through and jumping at tenants and the security gate never works. With the exception of 1 person, Mike, the rest of the office crew is very rude and dismissive of tenant issues. Their only job is to bring in new tenants, not handle current ones with respect. They also have no maintenance crew.... As a former tenant, I had an issue that lasted 9 months. The main office promised to get it fixed no less than 10 times and it was never resolved. Lee mas

I moved into my apartment October 1, 2023. I have not had a kitchen light since my move in date, 7 weeks ago. I have talked with Mike and Kim and Kim again and filled out maintenance requests. Did not have heat for 5 days. Horrible management!!! Joyce