Union Place Apartamentos

This building was gorgeous and friendly when we first rented it, but in the last 6 months it has become almost unlivable.
Stains all down the hallway carpet, elevators down all the time, garbage chutes that don’t work properly with garbage piled in the garbage room-we saw roaches crawling all over the bags.
There was a party on the roof that lasted until 5 am with music that shook the apartment and it wasnt shut down.
It is such a shame to see such a beautiful space get so trashed so quickly and... management doesn’t do anything about it despite multiple complaints and reports. Lee mas

We lived at Union Place for 18 months and loved the experience. The lobby and common spaces are beautiful and feel like an upscale hotel. The cleaning staff does an exceptional job at keeping the place look like new. The concierge staff is welcoming and should be given a special kudos for the amount of packages they deal with on a daily basis. The leasing staff is responsive, friendly, and helpful. Maintenance went above and beyond with any issue big or small and we never had to wait more than a... day for something to be handled. The work from home spaces are plentiful and very convenient. Our apartment and the pool had some of the best views of the capital in my opinion. This place is top notch and we would highly recommend to future residents. Lee mas

Thin walls and windows, creating a loud and unpleasant living environment. Leasing staff have not been helpful in addressing the issue.

Stolen packages, elevators never work, noisy neighbors and building management completely unresponsive to complaints. They also literally LOST our lease because they had so much turnover.

I am a current resident of Union Place Apartments. I felt compelled to write this review as a way to help warn others if they are considering a move to Union Place under their current lack of respect for residents. I also hope this review helps enact change in how management handles situations with their residents. My wife and I moved to Union Place at the end of January 2022. We were shown the rooftop, pool, gym, common spaces, and bike room, along with other amenities during our tour that we... were very excited about. This review will focus on a recent issue of my personal property (Electric Scooter) being stolen from Union Place, and management's refusal to do anything to rectify the situation other than emailing me back and telling me they aren't going to reimburse/help me with my stolen property. The most alarming thing about this issue is that it seems to be a reoccurring problem. One of the things we liked about this building when we moved was their "secure"/"Locked" indoor bike room. I knew the building requires a fob for entry, and that same locked fob entry system was also required to enter the bike room. Ontop of the fob requirement, I had a combination lock system that secured my scooter to a metal pole in the room that was bolted to the floor. One day I went down to get my scooter to go to work, and the only thing that was there was my broken lock system laying on the floor. Someone that had access to our building with the fob (resident or none) entered the bike room with the intent to steal. They had to have some kind of hammer or weapon to smash my locking system in the way they did to break it. I reached out immediately to management to report the theft, and also to request them to make this right, as it was properly stolen from a community space they offer their residents as an amenity. I heard back from Ashana who is the Property Manager at Union Place, and her response was basically this wasn't their issue and I should reach out to my renter's insurance for resolution - even though this didn't happen in my apartment, but rather in their "secure" community bike room that they offer as an amenity (part of our high rent). My wife and I don't feel overly safe in a building that allows this kind of theft to exist, especially without any reconciliation for the grieved resident. That is why we are giving Union Place this public review, and hope we can receive appropriate reconciliation for our stolen property. Lee mas