MAA Town Center Apartamentos

The worst place we have ever lived. Absolute nightmare and extreme stress! From dirty floors and tubs upon move in, to sewage leaks flooding apartment, to mold ! All within less than two months of living here we were looking for another place to call home ASAP to protect our 1 year old. Sewage leak was due to back up meaning management was not doing their job. The mold we found on the vents also meaning management was NOT doing their job. They replaced the vents that had visible mold but every... time we asked to get the air tested they would not. They only said they could reimburse us for $500 hotel stays for the sewage leak and mold. We knew there was more mold present if it was so bad and so visible. We were blessed to have the funds to pay to get a professional to test and they not only found mold in the air but mold in other places of the apartment as well! We sent the results to MAA corporate and management, days later they offered to fix it or to let us go without us paying the early termination fee (two months rent). However; we still had to pay the 60 day notice fee (two months rent) and they then backtracked and said they will not give the $500 for hotel stays if they take away the early termination fee to end the lease. Horrible company! Dirty tactics. If not for sending mold results in mail to corporate they would have gotten away with it and would have probably still tried to make us pay the early termination fee. We have never written a review anywhere but want to warn as many as possible not to rent here! On top of everything they take forever to respond, got the address wrong to send our move out refund to which took almost two months to finally get and sometimes they can be extremely rude especially before the professional results were sent to corporate. Thank the Lord we had funds to get a new place asap, new furniture, etc., but we know not all people are as fortunate so we want to warn you please please do not rent here! Lee mas

My experience at this property over the past 14 months has been highly disappointing. Upon moving into my room, it was clear that the leasing office was not prepared. I found food in the dishwasher, noticeable wear and tear on the cupboards, and scratches on the stovetop. I reported these issues by sending pictures to the leasing office, on the overall condition of the apartment not being acceptable.

The most significant issue during my first week was the lack of water for two weeks. The water... pressure was so low that I couldn’t shower if I was using the washing machine or dishwasher. However, the most frustrating problem was with the air conditioning. The A/C unit consistently failed to maintain a temperature 20 degrees cooler than the outside temperature, which is the standard expectation for air conditioning. Despite multiple attempts to fix it, the problem persisted for months.

I specifically recommend avoiding Room 1304, as the air conditioning issues were never really resolved despite numerous repairs. I reached out to ask if the property management could reach out to me, but unfortunately, they only responded a couple of weeks ago—by which time I had already signed a lease for another apartment and two weeks before my move. This lack of timely communication made me feel as though tenants are seen more as a source of revenue rather than valued residents.

To add to the frustration, I was nearly charged a $15 fee for leaving behind a water bottle and grocery bags when I moved out. The management's attempt to make amends for my experience was a $5 reduction in my express cleaning fee, which felt inadequate given the prolonged issues with the air conditioning.

Additionally, it’s worth noting that there appears to be a high turnover rate among the leasing office staff, making it difficult to establish consistent communication.

In summary, I would strongly recommend avoiding this property. The condition of the building is deteriorating, and the management does not seem to prioritize tenant satisfaction. Lee mas

Cool place, quiet. Up the street from town center mall. Coach, banana Republic outlet. University of Florida is around the corner....
Gym is nice, but no speakers allowed. Parking is dense, lots of ppl live here.
Water have been pretty cheap. Electric is like 70 bucks a month. Traffic is steady, it is right off of Southside Dr., school traffic is about as normal. Walmart is 10 min away.
Door in the living room space are amazing. I like letting a little air in freshens up the space. Great for... pets. May need a little more guard for smaller pets.
Cable ready... no seperate ethernet network.
Lots of ppl have pets here. LOTS.
Rooms are a bit cooler in the winter, will beed to turn up the heat Lee mas

Attentive and patient staff through leasing & move-in. Spacious apartment & veranda. Common areas are well kept. Parking included. Location is near shopping & major roadways.

I recently moved in and have loved it since day one! The office staff was great and helped me through the whole process! The grounds are always kept up and maintenance has been friendly when I see them out on property! I would recommend Atlantic Crossing to my family and friends!