The Retreat at Lakeland Apartamentos

First off I’m really not the person to ever write a bad review, but this place TRULY deserves a bad review. To the initial move in of being sold something not true by a former employee “Lima” and was told she was fired due to promising things, being told we can cancel our move in with a legit U-Haul parked in front because of us pointing out things Lima promised and they didn’t care. To the COUNTLESS times across the past year it’s taken me 10,20,30 times SERIOUSLY to even get them on the phone.... To having a real bad roach problem and the pest control not caring AT ALL saying it is what it is so we had to fix it ourselves with front office not caring at all. Maintenance takes so so long to get things done, they tell you what you wanna hear to get you off the phone and never do what there saying there gonna do, you have to stay on them like children. The front gate was down forever for it to come back up for legit a week and half and it’s down again never works, pools always either dirty or shut down. There was so many hidden fees we didn’t know about until we were there signing for our lease on move in day and basically being bullied into it, We truly came in with great intentions and now we are SO HAPPY we are moving out tomorrow, This place ABSOLUTELY SUCKS and I thank god I don’t ever have to deal with these people again. Move somewhere better. This place is a 0/5 if I could press that. I’ve been waiting to write this review for MONTHS. Also think mold is growing. So trash Lee mas

You pay so much for SO LITTLE. Staff is incompetent and responds to you like they’re bots with the same answers constantly. You can pay $35 for a reserved parking stall and then other people always park in and nothing gets done about it. They tell you to contact a courtesy patrol but out of the million times we’ve tried to call, we get no response back. So I’m sure it doesn’t exist. Was harassed by a neighbor after countless noise complaints on them and office staff didn't do anything, they just... tell you to call the police. Trashy place, definitely move on and look elsewhere. I know it’s cheaper than a lot of places, but don’t live here!!! Trust me. There are a couple other places that are way nice and a couple hundred dollars cheaper.
Tons of empty units because everyone is constantly moving out.

Things break constantly. Paint on walls is so crappy if you try to wipe it then paint comes off and you’ll have to buy the paint to fix anything before you move out or you’ll be charged. It’s dark and feels like a cave.
Pools are constantly closed.
I could go on and on and on.

And I know I’ll get some stupid robot responding to this telling me to contact them and they would love to discuss all this with me, but that’s not real either. So spare me! Lee mas

Been here 2 years a bunch of broken promises pool bathroom been out of order since I moved here front gate as well maintenance request take forever to be completed if they even complete them they try to fine you for everything but never do there part currently looking to move out this is your sign not to move here can’t say you weren’t told I won’t give this place 1 star

Very strict community, but the office staff is very nice.
Maintenance will come fast in an emergency but I’ve been waiting now 33 days to get my running toilet fixed and a light changed. I have to call to get things done. I finally asked them to just give me the parts so I can fix things my self.

Floors are very weak, that alone is enough to drive anyone crazy, always check the year an apartment was built before renting