5/8/25
Verified Renter
The community is nice and very peaceful. However, the application process has been quite frustrating to say the least. There were glitches at all steps of this online process. There continue to be issues. One week here and we still have no access to our account and no way of setting up the app(s) for rent/water payments. After several requests for help with our issue, the information provided, left us in the same spot, nowhere. We signed our lease yet what we see on the limited access online,... states that the application was cancelled. While the person at the concierge desk is a really nice person, she wears many hats and could use an assistant. My husband and I hope for all glitches to be resolved once and for all so that we can write a better review next time we’re asked.
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