30/8/25
Proceed with caution
The only good thing I can say about Mira Flores is the location. Everything else was a disappointment.
The office staff is consistently rude, unprofessional, and clearly uninterested in helping residents. They are argumentative and dismissive, and the property manager at the time we lived there (Karen) was untrustworthy — openly sharing confidential tenant information and gossiping about residents.
Maintenance is another major issue. Most of the team is unresponsive and lazy, and communication... is nearly impossible since many do not speak English. When I had a pipe burst under my kitchen sink that flooded my floor, I was told maintenance was tied up with “priority tickets.” Minutes later, I watched the maintenance manager casually hosing down sidewalks in front of the office. I had to shut off my own water and clean up the mess myself until someone eventually came out. That level of neglect is unacceptable.
The apartments themselves are poorly built and cheaply “upgraded.” Paint was splattered all over the floors when we moved in, and the units are far from soundproof. You will hear every single conversation, toilet flush, and footstep from your neighbors. Do not believe anyone who tells you otherwise.
Our first year was tolerable, but by the second year we couldn’t wait for our lease to end. Many of the positive reviews here are likely encouraged by management — trust the negative ones, because they’re accurate.
The only positives: the location is convenient and the laundry room in the two-bedroom was a decent size. Beyond that, I wish I had better things to say, but I don’t. Proceed with caution.
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