SkyHouse Channelside

It’s been over 5-6 months and they haven’t returned my security deposit.

I wish I would have read the reviews before paying the $300 application fee only to be left in the dark for 3 days. Upon asking if we could just withdraw our application fee and not apply, we were told that the leasing agent would speak to her manager, we never received a call back and when I finally got another agent on the phone, we were told that our application was canceled. We asked about canceling but didn't officially cancel it. I was told I was lucky that I wasn't charged more. There was... NO communication and quite frankly, upon reading these reviews and speaking with other young professionals in the area, I think we dodged a bullet. I would HIGHLY recommend looking elsewhere. This office had 0 regard for our business and the fact that we paid the application fee only to be ignored and then dropped without our consent is really bad business and shows that they don't have the man power or professionalism necessary to do their due diligence or handle applications in a timely manner. Angry that we gifted them $300 but thrilled that we don't have to live here. Lee mas

I had a terrible experience touring Skyhouse at Channelside. The staff was rude and unprofessional, making me feel unwelcome and undervalued. If this is how they treat potential tenants, I can only imagine how they handle current residents. Such a shame giving the pleasant views of the city throughout the complex.

I would rather pay more than what was offered to have a much better human experience than to compromise on pricing to have great views of Tampa.

My quote for a pending application had gone up literally overnight so my roommate had called to seek resolution in this matter. My roommate was faced with a hostile attitude from the leasing agents, who were not only rude but refused to allow her to speak with the manager. I therefore began to call periodically, as I was unable to reach any of the agents. I called once at 12:36 pm, no answer. Then I rang twice at 1:10 pm, the second time I finally got through to someone (then got hung up on)... .

When I finally got a hold of one of the leasing agents, her tone was incredibly hostile, but more importantly I could barely hear her. I very kindly let her know she was a bit muffled and I couldn’t understand her and she hung up on me. I called back immediately thinking perhaps she was unable to hear me, only to be sent straight to voicemail. So I repeatedly called back until the manager eventually picked up and he was unbelievably rude, nasty, and also said “that never happened.” I would give this place zero stars if I could.

Increasing the quote is one thing; it’s business. That’s not why I am leaving a 1 star review. The mind blowing degree of unprofessionalism, attitude, and nastiness is another experienced not only by myself, but my roommate and her guarantor. If the leasing management team is a reflection of the complex, I would strongly advise you to choose one of their competitors. Lee mas

All of the staff from the leasing office, maintenance, and the 24hr concierge are extremely friendly & helpful. There are always fun community events they put together which is a great way to meet people. Perfect location, walkable to everything you need and nightlife. Also, best pool views in Tampa!